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    • ?

      Correct syntax for Templates
      Support • otter templates • • Leo Barenas  

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      Hey Tod, Thanks for the answer and apologies for not getting back to you sooner... I see a new version of Otter is now available with the fixes included, so I'll try that out and see what happens. Thanks for the great support! Andrew
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      Child directories not created when using Ensure Package
      Support • proget otter packages • • Leo Barenas  

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      That works - awesome - thank you so much!
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      Otter loses permissions in active Directory after group move
      Support • otter net • • cambridgeport90  

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      Thank you for reporting that, we had scheduled to do a maintenance release v1.7.3 today and were able to get a fix in for it - should be available before the end of the day.
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      Business case for replacing Scheduled Tasks with Otter
      Support • otter windows • • Leo Barenas  

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      Otter wasn't designed as general-purpose task schedule, but the orchestration jobs can certainly accomplish similar purposes. On the agent roadmap, we do have "impersonation" as a feature... which means you could run commands and scripts under different user contexts. I wonder if you could use use Otter to configure the schedule jobs across your servers? We don't have operations to configure scheduled tasks, but certainly you could use PowerShell DSC (or write an operation to do this) to configure scheduled tasks.
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      Difference between product key and activation code
      Support • otter • • cambridgeport90  

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      There is a Machine Key (which is a hash of your network card and CPUID) and your License Key. Those are sent to Inedo.com (either from the software, or manually at myinedo.com), which then returns an activation code. You can change your license key on Admin > License Key.
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      Error when dragging action on designer
      Support • otter • • gurdipsira_1_1508  

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      Hi, Yep it was the Powershell script in the end!
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      Otter throws a 403 when viewing the page for the first time
      Support • otter • • cambridgeport90  

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      That was weird. I ended up figuring it out; I had to reinstall the application under the builtin web server and then move it ... Not sure why.
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      Automated Deployment
      Support • otter • • gurdipsira_1_1508  

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      You can leverage the silent installation options for this: http://inedo.com/support/documentation/otter/installation/silent#silent-agent-install
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      Page cannot be displayed error message when a host header is specified for the Otter web application
      Support • otter • • cambridgeport90  

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      I heard from another user who was experiencing exactly the same issue. The solution they found was to switch otter’s IIS Application Pool to Classic Pipeline (instead of Integrated). Of course it should work in both, but for whatever reason, it didn't here. So maybe it will help you as well!
    • ?

      Change Documentation
      Support • otter • • Leo Barenas  

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      Otter wouldn't be the right tool to track the why of those changes, but at a minimum, you could use a Git-based raft to track changes. But you'd certainly be better off bundling these changes, and running them through a pipeline that gives you approvals, visibility -- basically all the things you'll want when implementing an ITIL-based workflow. This is where a tool like BuildMaster would come in.
    • ?

      Maps do not work
      Support • buildmaster otter • • Leo Barenas  

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      There are some bugs using map variables within OtterScript in v5.5.3; these have since been resolved.
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      Otter: Creating Orchestration Jobs gives 500 error
      Support • otter • • Leo Barenas  

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      Great! Thanks for the update Ben.
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      Ensure Hosts File: Access is Denied
      Support • otter • • Leo Barenas  

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      This means that the Otter Service or Inedo Agent doesn't have permissions to write to the host file. Typically this requires Administrative / LOCAL SYSTEM access.
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      Role Dependency Collect / Configure Behaviour
      Support • otter powershell • • Leo Barenas  

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      Just as an update to this, we have updated the behavior of how role dependencies work to better support this scenario. Given the original example... B (Collect) D (Collect) B (Configure) D (Configure) The new behavior will be that, if "B" reports drift, then "D" (as a dependent role) will also be considered drifted, and then both B and D will be configured as expected.
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      Otter sql install
      Support • otter • • Leo Barenas  

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      I managed to get sql to install by manually creating the database, strangely enough the otter installer wouldent even install sql express, anyways once i got past that it wouldent give me the option to install it on iis even though the prerequisites were met so I installed the build in one but keep getting connection refused any ideas, all firewalls are off, and the otter web server is running which had to be manually started.
    • ?

      Otter Role Configuration - Drift Detection Gives Varied Results
      Support • otter • • Leo Barenas  

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      There wasn't another role doing remediation. This particular instance was just supposed to be a simple check for a file just for display. I have orchestration plans that run and actually build servers. Other points of interest however: Why does running the configuration job for role Rebuild then return result for all servers, but the recurring job does not? I saw the same results with a more complete role configuration using the OtterScript "Ensure File" that would create the file as needed with remediation.
    • ?

      Scheduling Recurring Orchestration Plans with an Interval
      Support • otter • • Leo Barenas  

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      Sounds good. Thanks for taking a look Ben.
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      Restart-Server does not execute
      Support • otter servers install • • Leo Barenas  

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      It is, albeit a bit buried in the formal specification.
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      Using Artifactory as Binary Repository in Otter
      Support • otter • • Leo Barenas  

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      Hi Leo, can you try this? http://44.inedo.com/otter/artifactory-1.5.0-beta1.zip Note it will need to be manually installed by just copying the otterx file to your extensions folder.
    • ?

      Licensing comparison for Otter
      Support • otter licensing • • Leo Barenas  

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      The person who initiated the executions is would be recorded in both versions (if not, a bug for sure), but in the free version, since everyone is effectively the same user, it's all recorded under "Admin" user (by design).
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