[OTTER] long time to change status for server and assigned server roles

[philippe.camelio_3885]

Hello,

Just to report it takes a long time (> 2 mn) to change the status of agent and assigned server roles after a successfull remediation

This delay is annoying, previous versions did not have it.
I am using docker version (2023.3)

Any suggestion to improve this behaviour if it is not a bug ?

Best regards
PhilippeC.

[atripp]

Hi @philippe-camelio_3885 , what was the previous version? Otter 2022?

[philippe.camelio_3885]

Hello @atripp
No, the older one Version 3.0.24

[atripp]

Thanks @philippe-camelio_3885; can you walk me through the scenario of what you're doing? The "Error" status doesn't seem quite right....

Otherwise, the "status" on a server can be a complicated thing in Otter sometimes, since it represents a few things.

Under Admin > Service, you can manually trigger some of the Task Runners that are responsible for changing status. Can you identify which one needs to be run in order to get Otter to report the desired status.

Once we understand what you're doing, and what task isn't being run by the service on time, we can try to fix

[philippe.camelio_3885]

Hum, difficult to reproduce.
it happens with new server.
I will see if I can make a simple reproducible test case