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    • ?

      New Otter installation failing when "Requesting Free license key..."
      Support • otter installation databases sql-server installer • • Lasse  

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      jrasch

      Apologies - I broke that endpoint earlier ironically by accidentally disabling logging :( It should work now; I also note that you can request a key at https://my.inedo.com and manually enter it.
    • ?

      Updating proget from 5.0.9 fails with Cannot open database "ProGet" requested by the login.
      Support • proget error proget-installation installer • • Lasse  

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      ?

      The connection string used by ProGet is stored in its configuration file (see this documentation page for the format and location). The Windows user account used is whatever user the INEDOPROGETSVC service is running under - generally, ProGet configures this to be NetworkService, but could be configured to be any user account.
    • ?

      Manual Install Files?
      Support • proget proget-installation installation installer • • Lasse  

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      T

      These are available on the All Versions page: https://inedo.com/proget/versions
    • C

      Installer throws two different errors on two different installation runs
      Support • otter installer • • cambridgeport90  

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      C

      That was the first thing I tried to get, though the server sort of hung at the last step, and I couldn't see it right from the installer page. Is there a folder where the logs would have been saved perhaps? They're probably still there if so. I'll be honest. Wasn't so much the server itself hanging as it was a screen reading software I was using to access it.
    • ?

      Manual Database Updater Blocked
      Support • buildmaster security databases installer • • Lasse  

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      ?

      This is a false positive; unfortunately we seem to be the target of many of them :( See http://inedo.com/support/kb/1113/anti-malware-false-positives-code-signing-and-safety-of-inedo-products Please report the false positive, because some of the virus total companies will not let us do it, only their customers.
    • ?

      Web Server & Service Issues
      Support • proget iis integrated-web-server installer • • Lasse  

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      ben

      Hello Jim, Is there anything in Event Viewer → System from Service Control Manager, or anything from ProGet in the Application section of the event viewer?
    • ?

      Suspicious installer
      Support • proget installer • • Lasse  

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      This is a "false positive". See KB#1113: Anti-malware False Positives, Code Signing, and Safety of Inedo Products for more information. Please Report the False Positive! Please let your malware protection provider know about the false positive; the more people who do, the greater the chance they won't flag these in the future
    • ?

      Trojan detected by System Center Endpoint Protection
      Support • proget proget-installation installer • • Lasse  

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      ?

      It's a false positive; see KB#1113 - Anti-malware False Positives, Code Signing, and Safety of Inedo Products for more information. Please let your malware protection provider know about the false positive; the more people who do, the greater the chance they won't flag these in the future.
    • ?

      Installing 3.5.8 on Server 2008 R2
      Support • proget sql installer • • Lasse  

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      ?

      Hi Simon, If those buttons aren't lighting up, then the machine doesn't have internet access and can't request a key. Just go to my.inedo.com and request one instead, then enter it in. You don't need to manually install, but FYI that zip file would be in the manual installation package.
    • ?

      Does ProGet support silent (unattended) install under command prompt?
      Support • proget installer • • Lasse  

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      ?

      Sure does! See ProGet Silent Installation for more info.
    • ?

      Alternate connection string in the installer
      Support • buildmaster installer • • Lasse  

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      ?

      Not exactly - it's simply used instead of reading the connection string from the appSettings file. To move the database, just back up and restore it to your new server and change the connection strings in the web application's Web_appSettings.config file and the service's App_appSettings.config file. Whatever service account is running the application pool or running the BuildMaster web server service needs to be granted the BuildMasterUser_Role for the new database as well.
    • ?

      Using existing database with ProGet
      Support • proget installer • • Lasse  

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      ?

      I ended up just installing for SQL express, then taking a backup the database it created and restoring that on our sql server, and pointing the service and web app to that. Then I changed the service to log in as the domain login that has rights on the database. It would be nice it we could specify a database name when installing, and use an existing empty database. Also it would be nice to be able to specify the windows user accessing SQL when installing. Right now when installing the database creation script runs as the user running the installer, and the service itself runs as Network Service.
    • ?

      Installation problems
      Support • buildmaster installer • • Lasse  

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      ?

      It turns out the license key request service was down, thank you for reporting this. It should be up and running now. If this happens in the future, trial and free license keys can be obtained by creating an account on the https://my.inedo.com website.
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