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    Posts made by rhessinger

    • RE: Otter in https instead of http

      Hi @mike_2282,

      Thanks for alerting us to this. I'll get that added to our documentation. Please let us know the other issues you find and hopefully we can get those addressed in our documentation also.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Web folder missing after upgrading to ProGet 22.0.1

      Hi @v-makkenze_6348,

      Can you please try to install the .NET 6.0 Web Hosting Bundle and see if that resolves your issue? Inedo Hub typically handles installing this, but I'm guessing that it did not detect your site in IIS.

      Thanks,
      Rich

      posted in Support
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    • RE: Can't pull docker image from remote connector

      Hi @pariv_0352,

      I was able to fix the issue, PG-2160, and it will be released next week on ProGet 2022.2. If you would like to use the fix earlier, you can install a pre-release version of PrGet by installing ProGet 2022.0.2-CI.7 or higher. We have a walk-through on how to install prerelease products in our documentation.

      Please let me know if you have any questions.

      Thanks,
      Rich

      posted in Support
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    • RE: Can't pull docker image from remote connector

      Hi @pariv_0352,

      Thanks for all the information. I have been able to recreate the issue and I'm currently looking into it. I'll have an update for you soon.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Git repo doesn't sync with Otter

      Hi @gurdip-sira_1271,

      I did some more research on this and I think I have been able to reproduce this issue. I have created a ticket, OT-477, to track the fix for this issue. I expect to have this fixed within the next couple of versions of Otter (2022.5 or 2022.6). It is possible that this is an issue with the git extension directly, but I will update you when I have a release date for the fix.

      Thanks,
      Rich

      posted in Support
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    • RE: Git repo doesn't sync with Otter

      Hi @gurdip-sira_1271,

      Would you be able to share a screen shot of your Git repository so we can see how the files and folder structure? You can send them to support@inedo.com if you do not feel comfortable sharing on here. If you do email it to us, please include [QA-882] in the subject.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Git repo doesn't sync with Otter

      Hi @gurdip-sira_1271,

      There are a couple of things that can cause these to go out of sync. If you navigate to Administration -> Raft Repositorites and then click browse to the right of your Git raft. Do you see the scripts showing up in there? Also, which Git provider (GitHub, GitLab, etc...) are you using?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Proget The blob does not have a media type associated with it.

      Hi @aries66_2180,

      I just set up a clean ProGet 6.0.16 docker instance and tested this and it seems to be working for me. Can you send me an example image you are trying to push that fails? Also, would you be able to use a tool like WireShark or Fiddler to record your requests when trying to push an image and email it over to us at support@inedo.com with a subject of [QA-878] Docker push error?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Proget The blob does not have a media type associated with it.

      Hi @aries66_2180,

      If this happens on a clean Docker feed that is not set up the use common blob storage, then this is likely an issue with the image itself. Do all images have this issue or just that specific image? Are you using the Docker CLI to create this image or a different third-party tool?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Proget The blob does not have a media type associated with it.

      Hi @aries66_2180,

      We typically have seen this when there is a corrupted or orphaned blob in the database. Could you create a new temporary Docker feed, disable common blob storage, and attempt to push the image to that feed?

      Thanks,
      Rich

      posted in Support
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    • RE: Proget The blob does not have a media type associated with it.

      Hi @aries66_2180,

      Can you please try running the "DockerGarbageCollection" scheduled task. This will do the same thing as the feed cleanup task, but for the common blob storage blobs and then attempt the push again?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Proget The blob does not have a media type associated with it.

      Hi @aries66_2180,

      Can you please check if you have common blob storage enabled for your Docker feed? You can do this by navigating to your Docker Registry and click the "Manage Feed" button in the upper right and then select the "Storage & Retention" tab. On there, you should see a block indicating if it is enabled or not.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Unable to access admin page with admin user

      Hi @chris-f_7319,

      I'm sorry about that, I didn't realize the version of ProGet you are running was based on mono (we switched to .net 5 later in the lifecycle of ProGet 5.3). The command you will want to use is:

       sudo docker exec -it proget mono /usr/local/proget/service/ProGet.Service.exe resetadminpassword
      

      If mono doesn't work, try using /usr/bin/mono instead of mono.

      Thanks,
      Rich

      posted in Support
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    • RE: ProGet Support for Azure Managed Instances

      Hi @phillip-t_2200,

      Azure SQL Managed Instances should work fine. We don't have any direct test cases for this, but based on our SQL implementation, that should work just fine.

      Thanks,
      Rich

      posted in Support
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    • RE: Unable to access admin page with admin user

      Hi @chris-f_7319,

      The command that you show is different than the command I sent. Can you confirm you tried:

      docker exec -it proget exec /usr/local/proget/service/ProGet.Service resetadminpassword
      

      It has a slightly different syntax than you provided. Also, what Docker host are you running?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Unable to access admin page with admin user

      Hi @chris-f_7319,

      I think Dan was looking at the upcoming ProGet v2022 file structure. Can you please try:

      docker exec -it proget exec /usr/local/proget/service/ProGet.Service resetadminpassword
      

      Thanks,
      Rich

      posted in Support
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    • RE: Git repo raft showing as empty

      Hi @gurdip-sira_1271,

      Yes, this will be released with Otter later today.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Configure LDAP on BuildMaster on Linux

      Hi @marc-ledent_9164,

      You will want to specify the "Domain to Search" as gcloud.dom,LDAPuser. For the secure credential, you will want to use just a username and password, unless the user logs in with a different suffix other than @gcloud.dom.

      I think the issue is with the binddn. BuildMaster will connect to LADP/AD using the root OU. If you require a CN and OU to be specified, that will not work out of the box. Are those needed to connect to your domain controller?

      Thanks,
      Rich

      posted in Support
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    • RE: Configure LDAP on BuildMaster on Linux

      Hi @marc-ledent_9164,

      To specify a username/password to use to communicate with you domain, need to:

      1. Add a Username/Password secure credential in the Administration -> Secure Credentials page and make note of the name you used (ex: ADDomainCreds)
      2. Navigate to Administration -> Change User Directory (LDAP)
        1. Click "Advanced"
      3. Find your Active Directory provider and click the name (most commonly named Active Directory (LDAP))
      4. Change the "Search Mode" to Specific List
      5. In the "Domains to search" enter your domain name and secure credentials name in the format of <DOMAIN_SUFFIX>,<CREDENTIAL_NAME> (ex: kramerica.local,ADDomainCreds)
      6. In the "Domain Controller Host", enter the host for your domain controller. Normally the suffix will work (ex: kramerica.local), but if not, enter the IP address of your domain controller.
      7. Click "Save"
      8. Restart your container(s)

      Please let me know if that works for you.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Git repo raft showing as empty

      Hi @gurdip-sira_1271,

      Thanks for sending over the information. I have identified the issue, OT-472, and we plan to release a fix in Otter 2022.3 that is due out next Friday. I'll let you know if anything changes.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Git repo raft showing as empty

      Hi @gurdip-sira_1271,

      Can you share your OtterScript for that operation? Or does this happen when you try to add that OtterScript script as an operation?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Upgrade Otter 22.01 Roles not working

      Hi @jramon-ortega_2700,

      We released a new version of our scripting extension, Scripting 2.0.1. You should be able to update the extension or upgrade Otter to 2022.02 and this should fix the issue for you.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Git repo raft showing as empty

      Hi @gurdip-sira_1271,

      If you navigate to Administration -> Raft Repositories, then click "browse" to the right of your Git repository, does your raft load or do you get an error?

      Also a couple of notes:

      • You should not enter a user name and password if you are using a Secure Credential. These may be conflicting.
      • Git rafts use the generic git extension, so you will need to use a Username & Password credential instead of a GitHub Credential
        • Just enter your PAT as the password
      • You may need to recreate your raft repository because clearing the password field normally just marks it as unchanged

      Please give these a try (including browsing in your git raft) and see if that works for you.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: BuildMaster Container - TeamCity Integration

      Hi @kichikawa_2913,

      Can you show me what your extensions page looks like?

      Also, when you start your container, if you watch the output, do you see any errors when loading the extensions?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Error creating folder

      Hi @fabian_7019,

      Thanks for bringing this to our attention. I was able to recreate the error and we will get this fixed in the next version of Otter, 3.0.25, which is due out next Friday. This looks to only be an issue when there is only one raft repository setup in Otter. As a workaround, if you create a second raft repository under Administration -> Raft Repositories, you will then be able to create new folders in the default raft.

      The fix is being tracked in ticket OT-461.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Help with Git raft in Otter

      @gurdip-sira_1271 said in Help with Git raft in Otter:

      Could I not just do a git commit to the repo and then use the scripts in Otter?

      Hi @gurdip-sira_1271,

      Yes, you can commit your scripts directly to Git by adding them to the Scripts folder. You can also modify your scripts directly in your Git repository as well or you can use the editor directly in Otter. We also just added a new text editor based on Monaco (the same editor as VS Code) and a new visual editor for OtterScript available as a preview feature in the latest version of Otter (3.0.24).

      We don't have direct end-to-end steps on adding scripts directly in Git because that has not been the most typical way users have used this feature. Typically, a user adds the script via Otter and then will edit them in git.

      The other way git rafts are used is with git branches. A raft is created for each git branch where the editing and testing of scripts are done in one branch and the production scripts are stored in another branch. This can become tricky though when calling scripts for different rafts in OtterScripts.

      Hope this helps!

      Thanks,
      Rich

      posted in Support
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    • RE: Help with Git raft in Otter

      Hi @gurdip-sira_1271,

      I think the safer option would be to upload your scripts on the "Scripts" page in Otter. If you navigate to the "Scripts" page, click "Add Script", and then select "Upload Scripts & Assets". You can then select your Git raft and then bulk upload all your script files. This way, they all get put in the correct folder automatically.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Getting Error Unhandled exception checking repository monitor Git for Test CI/CD

      Just as a follow-up on the solution. This error came from a Git Repository Monitor. The Docker Image for Build Master does not include git installed out of the box. This will require you to either install git on the running container or use a BuildMaster Agent/SSH server to be added and to run this on there. The other issue was that the repository monitor was using a secure resource from a specific application, so the repository monitor needs to specify the application it uses as well.

      posted in Support
      rhessinger
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    • RE: Unable to upload Debian Package.

      Hi @luke_1024,

      It looks like the error happens when trying to decompress your control file in the deb package. Something that cargo-deb is doing compresses and attaches that differently than dpkg-deb does. I took a quick look through cargo-deb's docs, but couldn't find anything to specify the compression. Something to try would be using the --fast flag when running cargo deb .

      Please let me know if --fast fixes it. If not, I will set aside some time next week to debug through these packages more.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: (500) Server Error: Execution Timeout Expired. SqlConnection.OnError ... while clicking on "release" tab

      Hi @marc-ledent_9164,

      Thanks for confirming that for me. How often do you see this issue? Is it always for the same application or does it happen on any application?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Problem activating trial license

      Hi @marc-ledent_9164,

      Do you have anything that could be blocking connections to my.inedo.com? I'm curious if there is something preventing the connection that would cause that to hang. Also, if you open up your browser's dev tools, do you see any errors show in the console?

      Thanks,
      Rich

      posted in Support
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    • RE: Problem activating trial license

      Hi @marc-ledent_9164,

      Can you please try to restart your container and then attempt to activate again? Sometimes I have seen that the key is cached and it does not clear correctly, so a simple restart fixes it.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: (500) Server Error: Execution Timeout Expired. SqlConnection.OnError ... while clicking on "release" tab

      Hi @marc-ledent_9164,

      Can you please tell me what version of BuildMaster you are running?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Unable to upload Debian Package.

      Hi @luke_1024,

      Could you also try using gz compression instead of xz compression on your control and data archive? I don't know cargo-deb, but what I see in their docs, it looks like you need to do this:

      deb_contents.push(compress::gz(&control_archive, &control_base_path)?);
      deb_contents.push(compress::gz(&data_archive, &data_base_path)?);
      

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Unable to upload Debian Package.

      Hi @luke_1024,

      Would you be able to share the .deb file created by cargo-deb and the one created by dpkg-deb -b? I think I see where the issue is, but that would allow me to confirm the issue. You can share these via email by sending it to support@inedo.com with a subject of [QA-816] Package File Examples.

      Thanks,
      Rich

      posted in Support
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    • RE: Unable to upload Debian Package.

      Hi @luke_1024,

      I just wanted to let you know that we are currently researching your issue and we should have more information for you tomorrow.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Error 500 on Gitlab Webhook Monitor setup

      Hello @nuno-ildefonso_8876,

      Can you please tell me what version of BuildMaster you are using and what version of the GitLab extension you have installed?

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Proget 6.0.4: can't remove docker image blob via API

      Hi @pariv_0352,

      The "FeedCleanup" job will do two main things; clearing the Multipart Upload Temp files and running retention rules. For Docker feeds, it will also run the deletion of blobs, but only for Feed specific blobs. If you are using common blob storage (which is enabled by default in feeds created in ProGet 5.3+), then that is where the "DockerGarbageCollection" job comes into play. That one handles cleaning up/deleting the blobs that are shared across multiple feeds.

      Hope this helps!

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: Service failed to start after server restart and BM deploy

      Hi @testing-avram1_6229,

      Can you please tell me what version of BuildMaster you are using and what version of the BuildMaster agent you have installed? Also, if you change the BuildMaster agent to a Delayed Start instead of an Automatic start on your remote server, do you see the same issue?

      Thanks,
      Rich

      posted in Support
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    • RE: ProGet 6.0.11 (Build 25) allow to use LDAP in Free version

      Hi @NUt ,

      Thank you for bringing this to our attention. This bug, PG-2126, will be fixed in ProGet 6.0.12. Going forward it will allow you to configure everything and even test it via the "Test User Directories" button, but it will only allow you to login using the Built-In user directory and the username/password login option when using ProGet free.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: [OTTER 3] Upgrade to 3.0.21 breaks Template variables in Edit Template Details

      Hi @philippe-camelio_3885,

      I think I found the issue. I have fixed it as part of OT-458 and it will be released in Otter 3.0.22 on Friday, April 8th.

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: [OTTER 3] Upgrade to 3.0.21 breaks Template variables in Edit Template Details

      Hi @philippe-camelio_3885,

      Thanks for sending it over. Please give me a bit of time to review it and I'll let you know what I find!

      Thanks,
      Rich

      posted in Support
      rhessinger
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    • RE: [OTTER 3] Upgrade to 3.0.21 breaks Template variables in Edit Template Details

      Hi @philippe-camelio_3885,

      Would you be able to send us your Job Template JSON for us to review? You can get the JSON by:

      1. Navigate to Administration -> Raft Repositories
      2. On the raft your template is stored in, click "browse" to the right
      3. Find your Job Template and click the name
      4. Copy the RAW JSON

      You can send it to support@inedo.com with an email subject of [QA-805] Job Template and please let me know when you send it.

      Thanks,
      Rich

      posted in Support
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    • RE: Object reference not set to an instance of an object error with packages from 3rd party connector

      Hi @dm-sidelnikov_5266,

      Glad to hear it! Please let us know if you have any other questions.

      Thanks,
      Rich

      posted in Support
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    • RE: [OTTER 3] Upgrade to 3.0.21 breaks Template variables in Edit Template Details

      Hi @philippe-camelio_3885,

      Could you please try to add a new Template Variable and let me know if you can edit that? It will tell me whether I need to focus on the variable or the template itself for the null error.

      Thanks,
      Rich

      posted in Support
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    • RE: [OTTER 3] Upgrade to 3.0.21 breaks Template variables in Edit Template Details

      Hi @philippe-camelio_3885,

      Is this happening for all template variables in all job templates? If you add a new variable, does it work then?

      Thanks,
      Rich

      posted in Support
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    • RE: ProGet: move storage paths

      Hi @mcascone,

      Thanks for following up and letting us know this worked!

      Thanks,
      Rich

      posted in Support
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    • RE: Package not found restoring from ProGet but works from nuget.org

      Hi @kichikawa_2913,

      Can you please try clearing the NuGet cache on your computer and see if the problem persisists? You should be able to click the "Clear All NuGet Cache(s)" button in the screen shot you sent to do this.

      Thanks,
      Rich

      posted in Support
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    • RE: Object reference not set to an instance of an object error with packages from 3rd party connector

      Hi @dm-sidelnikov_5266,

      I believe we have identified the issue, PG-2121, that is causing your issue. This fix will be included in ProGet 6.0.11, which is due out next week.

      Thanks,
      Rich

      posted in Support
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    • RE: Permissions only work when set for specific user, not a group (LDAP)

      Hi @kichikawa_2913,

      Could you please open another topic for the Selenium.WebDriver.ChromeDriver issue? I think that is unrelated to the authentication issue.

      Thanks,
      Rich

      posted in Support
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