We are only aware of that message occurring in the two cases I mentioned, and haven't had reports of the contrary. From here, please use a tool like Fiddler or Wireshark to identify the exact request/response patterns that are happening. You can see the authentication headers sent, and it's possible there's a typo or something in a name or password.

Hi Alana, Yeah but that seems to be a bit to much. It removes some settings like the connection string. And requires you to have made a backup with each upgrade (it seems I don't have backups since switching to Inedo Hub).