Hi, thanks as always for the quick reply. I thought i had installed the zscaler root ca cert fairly recently, but i did it again, and it helped a little. The "latest news from inedo" pane shows info now, and the Extensions page shows a big green bar and that "updates are available", which we weren't seeing before. I didn't even have to restart the app to see the change.
Unfortunately we're just peeling the onion... on any use of the extensions page, either "update all extensions" or trying to install one of the available ones, we keep getting the same error (below). Strangely, the window displaying the error message closes automatically after about ten seconds, and the page reloads.
Side note: We noticed that the ProGet Service is running as Network Service, is that correct?
Thanks in advance.
Logged: 12/17/2021 12:09:17 PM
Level: Error
Category: Extension Updater
Message: Unhandled exception: System.Net.WebException: The remote server returned an error: (403) Forbidden.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) --- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Inedo.ProGet.Den.InedoDenClient.<DownloadFileAsync>d__13.MoveNext() --- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Inedo.ProGet.WebApplication.Pages.Administration.Extensions.ExtensionUpdater.<UpdateAsync>d__19.MoveNext()
Details: none
We also tried the Indeo Hub Updater app, which hits an error and crashes. (this is not new behavior). These are the logs from that:
Error 12/17/2021 12:11:56 PM .NET Runtime 1026 None
Log Name: Application
Source: .NET Runtime
Date: 12/17/2021 12:11:56 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MTPVPAPGET01.consilio.com
Description:
Application: InedoHubBootstrapper.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.WebException
at System.Net.HttpWebRequest.EndGetResponse(System.IAsyncResult)
at System.Threading.Tasks.TaskFactory`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].FromAsyncCoreLogic(System.IAsyncResult, System.Func`2<System.IAsyncResult,System.__Canon>, System.Action`1<System.IAsyncResult>, System.Threading.Tasks.Task`1<System.__Canon>, Boolean)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Extensions+<GetResponseAsync>d__0.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Net.DefaultApiTransport+<GetResponseAsync>d__5.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Net.UniversalFeedClient+<GetPackageStreamAsync>d__20.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.Hub.Bootstrapper.MainWindow+<InstallHubAsync>d__9.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.Hub.Bootstrapper.MainWindow+<OnInitialized>d__7.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Inedo.Hub.Bootstrapper.App.Main()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-12-17T18:11:56.000000000Z" />
<EventRecordID>538191</EventRecordID>
<Channel>Application</Channel>
<Computer>MTPVPAPGET01.consilio.com</Computer>
<Security />
</System>
<EventData>
<Data>Application: InedoHubBootstrapper.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.WebException
at System.Net.HttpWebRequest.EndGetResponse(System.IAsyncResult)
at System.Threading.Tasks.TaskFactory`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].FromAsyncCoreLogic(System.IAsyncResult, System.Func`2<System.IAsyncResult,System.__Canon>, System.Action`1<System.IAsyncResult>, System.Threading.Tasks.Task`1<System.__Canon>, Boolean)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Extensions+<GetResponseAsync>d__0.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Net.DefaultApiTransport+<GetResponseAsync>d__5.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.UPack.Net.UniversalFeedClient+<GetPackageStreamAsync>d__20.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.Hub.Bootstrapper.MainWindow+<InstallHubAsync>d__9.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Inedo.Hub.Bootstrapper.MainWindow+<OnInitialized>d__7.MoveNext()
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at Inedo.Hub.Bootstrapper.App.Main()
</Data>
</EventData>
</Event>
Error 12/17/2021 12:11:56 PM Application Error 1000 (100)
Log Name: Application
Source: Application Error
Date: 12/17/2021 12:11:56 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MTPVPAPGET01.consilio.com
Description:
Faulting application name: InedoHubBootstrapper.exe, version: 1.2.3.2, time stamp: 0x5fb48b63
Faulting module name: KERNELBASE.dll, version: 6.3.9600.20040, time stamp: 0x60adc0a6
Exception code: 0xe0434352
Fault offset: 0x0000000000007afc
Faulting process id: 0x595c
Faulting application start time: 0x01d7f3718f0439f3
Faulting application path: C:\Users\mcascone1\AppData\Local\Temp\2\InedoHubBootstrapper\InedoHubBootstrapper.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d1297f18-5f64-11ec-812a-005056a1231c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-12-17T18:11:56.000000000Z" />
<EventRecordID>538192</EventRecordID>
<Channel>Application</Channel>
<Computer>MTPVPAPGET01.consilio.com</Computer>
<Security />
</System>
<EventData>
<Data>InedoHubBootstrapper.exe</Data>
<Data>1.2.3.2</Data>
<Data>5fb48b63</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.20040</Data>
<Data>60adc0a6</Data>
<Data>e0434352</Data>
<Data>0000000000007afc</Data>
<Data>595c</Data>
<Data>01d7f3718f0439f3</Data>
<Data>C:\Users\mcascone1\AppData\Local\Temp\2\InedoHubBootstrapper\InedoHubBootstrapper.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>d1297f18-5f64-11ec-812a-005056a1231c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Information 12/17/2021 12:11:58 PM Windows Error Reporting 1001 None
Log Name: Application
Source: Windows Error Reporting
Date: 12/17/2021 12:11:58 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: MTPVPAPGET01.consilio.com
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: InedoHubBootstrapper.exe
P2: 1.2.3.2
P3: 5fb48b63
P4: KERNELBASE.dll
P5: 6.3.9600.20040
P6: 60adc0a6
P7: e0434352
P8: 0000000000007afc
P9:
P10:
Attached files:
These files may be available here:
Analysis symbol:
Rechecking for solution: 0
Report Id: d1297f18-5f64-11ec-812a-005056a1231c
Report Status: 0
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-12-17T18:11:58.000000000Z" />
<EventRecordID>538193</EventRecordID>
<Channel>Application</Channel>
<Computer>MTPVPAPGET01.consilio.com</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>InedoHubBootstrapper.exe</Data>
<Data>1.2.3.2</Data>
<Data>5fb48b63</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.20040</Data>
<Data>60adc0a6</Data>
<Data>e0434352</Data>
<Data>0000000000007afc</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>0</Data>
<Data>d1297f18-5f64-11ec-812a-005056a1231c</Data>
<Data>0</Data>
<Data>
</Data>
</EventData>
</Event>