Hi @jev_1362, The file should be saved on the server in the storage path. Can you check and see if that file exists locally on the server? You can find the storage path for your asset directory by navigateing to Assets and then clicking the pencil to the right of the asset directory. Then click the Storage & Retention tab and you will see your storage path there. Also, do you see any errors int eh diagnostics center when you try to download that file? Thanks, Dan