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    Error connecting to issue tracker

    Scheduled Pinned Locked Moved Support
    bugzillaerrorissue-trackingbuildmaster
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    • ? This user is from outside of this forum
      Guest
      last edited by

      When trying to connect to an issue tracker (Bugzilla) from BM (v3.2.4) I get the following error message:
      An error occurred while loading this provider: '--' is an unexpected token. The expected token is '>'. Line 31, position 3.
      The Bugzilla extension (v3.0.6.0) is installed and current.

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      • ? This user is from outside of this forum
        Guest
        last edited by

        What version of BugZilla are you using?

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        • ? This user is from outside of this forum
          Guest
          last edited by

          Hi Karl
          Bugzilla 4.0 on a Win7 (64bit) machine

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          • ? This user is from outside of this forum
            Guest
            last edited by

            Did this just start happening all of a sudden?

            Can you try deleting the issue tracker, and then recreated it?

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            • ? This user is from outside of this forum
              Guest
              last edited by

              It happened just after installing Bugzilla and the free version of BuildMaster when testing the connection to Bugzilla from BM.
              Per your suggestion I removed then reinstalled Bugzilla with the same connection failure. I then removed both BM and Bugzilla. I reinstalled Bugzilla and BM but I keep getting the connection failure.
              FWIW I don't have this problem connecting with Git from BuildMaster.

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              • ? This user is from outside of this forum
                Guest
                last edited by

                Do you have access to the SQL Server that BuildMaster is using?

                Can you send the results of the following query to support-at-inedo-dot-com:

                SELECT * FROM Providers

                Most importantly, the Provider_Configuration column.

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