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    Need to change my forum email address

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    • Jonathan.EngstromJ Offline
      Jonathan.Engstrom
      last edited by

      Self explanatory; I don't see a place to change it in my profile. Thanks!

      1 Reply Last reply Reply Quote 0
      • rhessingerR Offline
        rhessinger inedo-engineer
        last edited by

        Hi @Jonathan-Engstrom ,

        When you click your name in the upper right corner, go to Edit Profile. On the left you should see a button that says Change Email. Do you see a button there?

        Thanks,
        Rich

        Products Engineer, Inedo

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        • Jonathan.EngstromJ Offline
          Jonathan.Engstrom
          last edited by

          I do not see that option.

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          • atrippA Offline
            atripp inedo-engineer
            last edited by

            Can you try it again?

            It was a setting on the Forums admin side, it was disabled for change by regular users.

            Jonathan.EngstromJ 1 Reply Last reply Reply Quote 0
            • Jonathan.EngstromJ Offline
              Jonathan.Engstrom @atripp
              last edited by

              @atripp So it appears to have created a new profile and removed all of my post history. Good times! :)

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              • atrippA Offline
                atripp inedo-engineer
                last edited by

                Oh no! Well, I can do this -- I can see the email of your new account ( @JonathanEngstrom), and I think I can just delete your new account, and set the email of your old account @Jonathan-Engstrom?

                Let me know if it's okay, and I'll try that.

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                • Jonathan.EngstromJ Offline
                  Jonathan.Engstrom
                  last edited by

                  That's fine, try that. I just logged on and saw I don't have my posts :)

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                  • MaxCasconeM Offline
                    MaxCascone
                    last edited by atripp

                    @atripp I'm sorry to revive this old thread but I am having this exact same problem. Old email is <<redacted>>, I no longer work there; new email <<redacted>>. I think two new accounts got created somehow due to my failing efforts. Please help?

                    atrippA 1 Reply Last reply Reply Quote 0
                    • atrippA Offline
                      atripp inedo-engineer @MaxCascone
                      last edited by

                      Hi @MaxCascone ,

                      No problem; I deleted the "alternate" accounts that were auto-created, and then I changed your forum email to the new one.

                      Cheers,
                      Alana

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                      • Jonathan.EngstromJ Offline
                        Jonathan.Engstrom
                        last edited by

                        Hello Alana, how are you? I have logged back in to see that my old account at my previous work was not merged with this one. Can we do that or? Thanks!

                        PS I got this :
                        Error
                        As a new user, you can only post once every 240 second(s) until you have earned 3 reputation - please wait before posting again

                        Is that what I am, a new user? 😏

                        dean-houstonD 1 Reply Last reply Reply Quote 0
                        • dean-houstonD Offline
                          dean-houston inedo-engineer @Jonathan.Engstrom
                          last edited by

                          Hi @Jonathan-Engstrom ,

                          There's no way to "merge" accounts that I can see, so I just changed the ownership of the handful of posts by @JonathanEngstrom to @JonathanEngstrom and updated emails. Hopefully that works

                          -- Dean

                          Jonathan.EngstromJ 1 Reply Last reply Reply Quote 0
                          • Jonathan.EngstromJ Offline
                            Jonathan.Engstrom @dean-houston
                            last edited by

                            @dean-houston Thanks Dean, looks like it worked. 😃

                            I guess I am still a new user too! 😆

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