Thanks Alex. Changing the type/user credentials did the trick. John

Yes, just edit the value of the Core.BaseWorkingDirectory key in App_appSettings.config file in the service installation directory. I believe you'll have to restart the service in order for it to use this value as well.

Generally this is a result of the web application domain account lacking sufficient privileges. Ensure that the account that the BuildMaster web standalone service (for the self-hosted web server) or the IIS application pool is running under an account that can query service statuses on the machine.

If you run the command: sc config inedobmwebsrv depend= / for the web server or: sc config inedobmsvc depend= / on the server with admin privileges, the dependency should be removed.