Hedgehog Web service does not work under Windows Server 2016

Hi,
I installed Hedgehog to Windows Server 2016, successfully created DB and started 'Hedgehog Service' but 'Hedgehog Web Server' have not started, after attempt of starting service through 'Services' UI it crashes after starting. Windows Event Viewer show the next (3 message):

Message 1:
An unhandled exception occurred and the process was terminated.

Application ID: Hedgehog.Service.exe

Process ID: 108

Exception: System.IO.FileNotFoundException

Message: Could not load file or assembly 'InedoLib, Version=1000.0.0.0, Culture=neutral, PublicKeyToken=112cfb71329714a6' or one of its dependencies. The system cannot find the file specified.

StackTrace: at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
at System.Type.GetType(String typeName, Boolean throwOnError)
at System.Web.Hosting.HostingEnvironment.CreateInstance(String assemblyQualifiedName)
at System.Web.Hosting.HostingEnvironment.CreateInstance(String assemblyQualifiedName)
at System.Web.Hosting.ApplicationHost.CreateApplicationHost(Type hostType, String virtualDir, String physicalDir)
at Inedo.Web.Server.IntegratedServer.ProcessRequests()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

Message 2:
Application: Hedgehog.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
at System.Type.GetType(String typeName, Boolean throwOnError)
at System.Web.Hosting.HostingEnvironment.CreateInstance(String assemblyQualifiedName)
at System.Web.Hosting.HostingEnvironment.CreateInstance(System.String)
at System.Web.Hosting.ApplicationHost.CreateApplicationHost(System.Type, System.String, System.String)
at Inedo.Web.Server.IntegratedServer.ProcessRequests()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()

Message 3:
Faulting application name: Hedgehog.Service.exe, version: 1.0.3.10, time stamp: 0x5af4618c
Faulting module name: KERNELBASE.dll, version: 10.0.14393.2189, time stamp: 0x5abdad60
Exception code: 0xe0434352
Fault offset: 0x0000000000033c58
Faulting process id: 0x6c
Faulting application start time: 0x01d3f415ebcd3964
Faulting application path: C:\Program Files\Hedgehog\Service\Hedgehog.Service.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: d0a92324-4265-45d6-b4c7-6294668417e9
Faulting package full name:
Faulting package-relative application ID:

NOTE: file InedoLib.dll exists in service folder, installation was completed successfully without any errors.

Product: Hedgehog
Version: 1.0.3

I've seen this come up sometime if the ASP.NET role service is not installed on the machine... can you enable that, and see if it works?

Hi,
ASP.NET is enabled for IIS, source for one of error messages is ASP.NET itself, and the same "InedoLib.dll not found"

System

Provider
[ Name] ASP.NET 4.0.30319.0
EventID 1325
[ Qualifiers] 49152
Level 2
Task 0
Keywords 0x80000000000000
TimeCreated
[ SystemTime] 2018-06-01T11:53:46.024473600Z
EventRecordID 11326
Channel Application
Computer WIN-58Q0T99GG55
Security

An unhandled exception occurred and the process was terminated.

Application ID: Hedgehog.Service.exe

Process ID: 6944

Exception: System.IO.FileNotFoundException

Message: Could not load file or assembly 'InedoLib, Version=1000.0.0.0, Culture=neutral, PublicKeyToken=112cfb71329714a6' or one of its dependencies. The system cannot find the file specified.

StackTrace: at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMarkHandle stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName, ObjectHandleOnStack type)
at System.RuntimeTypeHandle.GetTypeByName(String name, Boolean throwOnError, Boolean ignoreCase, Boolean reflectionOnly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean loadTypeFromPartialName)
at System.Type.GetType(String typeName, Boolean throwOnError)
at System.Web.Hosting.HostingEnvironment.CreateInstance(String assemblyQualifiedName)
at System.Web.Hosting.HostingEnvironment.CreateInstance(String assemblyQualifiedName)
at System.Web.Hosting.ApplicationHost.CreateApplicationHost(Type hostType, String virtualDir, String physicalDir)
at Inedo.Web.Server.IntegratedServer.ProcessRequests()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

thoven

Can you try executing Hedgehog.Service.exe from the command line? Also, can you verify that %PROGRAMDATA%\Inedo\SharedConfig\Hedgehog.config exists and has a valid connection string in it?

(1) Results of service execution from command line: (now it's MS Windows Server 2012 with the same issue)

C:\Program Files\Hedgehog\Service>Hedgehog.Service.exe run
Starting the messenger...
Configuring proxy settings...
Checking for server and database time difference...
Starting the Server Checker task runner...
Server Checker task runner started.
Starting the Infrastructure Sync task runner...
Infrastructure Sync task runner started.
Starting the Execution Dispatcher task runner...
Execution Dispatcher task runner started.
Initializing Server Checker...
Server Checker initialized.
Running Server Checker...
Beginning agent scan...
Server Checker completed.
Beginning status check for agent on localhost...
Initializing Infrastructure Sync...
Infrastructure Sync initialized.
Running Infrastructure Sync...
Infrastructure Sync completed.
Initializing Execution Dispatcher...
Checking for currently executing plans...
Execution Dispatcher initialized.
Running Execution Dispatcher...
Getting executions to execute...
No executions found.
Execution Dispatcher completed.
Running Execution Dispatcher...
Getting executions to execute...
No executions found.
Execution Dispatcher completed.
Running Execution Dispatcher...
Getting executions to execute...
No executions found.
Execution Dispatcher completed.
Running Execution Dispatcher...
Getting executions to execute...
No executions found.
Execution Dispatcher completed.
Running Execution Dispatcher...
Getting executions to execute...
No executions found.
Execution Dispatcher completed.
Stopping the Server Checker task runner...
Server Checker task runner stopped.
Stopping the Infrastructure Sync task runner...
Infrastructure Sync task runner stopped.
Stopping the Execution Dispatcher task runner...
Execution Dispatcher task runner stopped.

C:\Program Files\Hedgehog\Service>

( 2 ) Folder C:\ProgramData\Inedo does not exist, instead i have C:\ProgramData\HedgeHog and some directories within but no config files.

( 3 ) Database connection string I found out in App_appSettings.config file near the service .exe. It contains correct db connection string and database also was created during installation.

So on 2016 and 2012 windows server I have the same issue: Web server can not be started with File Not Found error for InedoLib.dll :(

Ah... Web server is available on localhost:8628
probably it's a Windows User issue, will check user for both services.

Ok,

==> here is the reason: During installation was selected NETWORK SERVICE as a user for both services. I checked and added corresponding SQL user to SQL engine but it was not enough I guess. Probably it requires something else.

==> Solution: Change users for both services to LocalSystem, All is working now, looks like.

Thank you for your attention. To Dev: check how system works under NETWORK SERVICE.

Hi Oleg,

Hedgehog is now installed using our new install center using a totally different process, and I believe this particular issue is already fixed, and I can confirm that in our environment network service installs seem to work correctly on Server 2016.

If you're still seeing this issue as of the Hedgehog v1.0.4 installer, let us know :)