Unable to connect to Telerik public feeed

appplat_4310

Hi,
we are having troubles connecting an internal feed to Telerik public feed, the aim is to locally cache packages and distribute them to the internal users.

We configured a new NuGet Feed and a new connector to Telerik using the endpoint they provide in their docs (https://nuget.telerik.com/v3/index.json) , with basic authentication using an API key of a user with a valid Telerik license (api-key as the username and the actual key as the password, as suggested by the Telerik).

We are now able to browse the Feed and we see the package list, versions, descriptions and so on but we are not able to download/cache any package.

If I try to manually trigget the download/pull of a specific version of a package I get this error:
Download:

Package file is missing.

Pull (setting https://nuget.telerik.com/v3/index.json as "NuGet Feed"):

The package could not be installed.
The package was not found on the remote repository.

Also we get this error logged when trying the Pull:

Connector Telerik error: Object reference not set to an instance of an object.

System.NullReferenceException: Object reference not set to an instance of an object.
at Inedo.ProGet.Feeds.NuGet.NuGetConnector.FindPackagesByIdAsync(NuGetQueryOptions options, String id)

Otherwise no errors are logged in the system, this is the output if I try to use the Proget feed with nuget.exe:

.\nuget.exe install Telerik.Windows.Controls.RibbonView.for.Wpf -Source https://nuget.my.domain/nuget/Telerik/v3/index.json -source https://nuget.ges.ferlan.it/nuget/Default/v3/index.json
Feeds used:
  https://nuget.ges.ferlan.it/nuget/Telerik/v3/index.json
  https://nuget.ges.ferlan.it/nuget/Default/v3/index.json
  https://api.nuget.org/v3/index.json

Installing package 'Telerik.Windows.Controls.RibbonView.for.Wpf' to 'C:\Users\myuser\NugetTest'.
  CACHE https://nuget.my.domain/nuget/Telerik/v3/registrations-gz/telerik.windows.controls.ribbonview.for.wpf/index.json
  GET https://api.nuget.org/v3/registration5-gz-semver2/telerik.windows.controls.ribbonview.for.wpf/index.json
  GET https://nuget.my.domain/nuget/Default/v3/registrations-gz/telerik.windows.controls.ribbonview.for.wpf/index.json
  NotFound https://api.nuget.org/v3/registration5-gz-semver2/telerik.windows.controls.ribbonview.for.wpf/index.json 646ms
  NotFound https://nuget.my.domain/nuget/Default/v3/registrations-gz/telerik.windows.controls.ribbonview.for.wpf/index.json 826ms


Attempting to gather dependency information for package 'Telerik.Windows.Controls.RibbonView.for.Wpf.2024.3.924' with respect to project 'C:\Users\myuser\NugetTest', targeting 'Any,Version=v0.0'
Gathering dependency information took 32.25 sec
Attempting to resolve dependencies for package 'Telerik.Windows.Controls.RibbonView.for.Wpf.2024.3.924' with DependencyBehavior 'Lowest'
Resolving dependency information took 0 ms
Resolving actions to install package 'Telerik.Windows.Controls.RibbonView.for.Wpf.2024.3.924'
Resolved actions to install package 'Telerik.Windows.Controls.RibbonView.for.Wpf.2024.3.924'
  GET https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.Input.for.Wpf/2024.3.924/Telerik.Windows.Controls.Input.for.Wpf.2024.3.924.nupkg
  GET https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.Navigation.for.Wpf/2024.3.924/Telerik.Windows.Controls.Navigation.for.Wpf.2024.3.924.nupkg
  GET https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.for.Wpf/2024.3.924/Telerik.Windows.Controls.for.Wpf.2024.3.924.nupkg
  GET https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Data.for.Wpf/2024.3.924/Telerik.Windows.Data.for.Wpf.2024.3.924.nupkg
  NotFound https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.Navigation.for.Wpf/2024.3.924/Telerik.Windows.Controls.Navigation.for.Wpf.2024.3.924.nupkg 1015ms
  NotFound https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.Input.for.Wpf/2024.3.924/Telerik.Windows.Controls.Input.for.Wpf.2024.3.924.nupkg 1078ms
  GET https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.RibbonView.for.Wpf/2024.3.924/Telerik.Windows.Controls.RibbonView.for.Wpf.2024.3.924.nupkg
Found package 'System.Data.OleDb 7.0.0' in 'C:\Users\myuser\NugetTest'.
Retrieving package 'Telerik.Windows.Controls.for.Wpf 2024.3.924' from 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.
Retrieving package 'Telerik.Windows.Controls.Input.for.Wpf 2024.3.924' from 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.
Retrieving package 'Telerik.Windows.Controls.Navigation.for.Wpf 2024.3.924' from 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.
Retrieving package 'Telerik.Windows.Controls.RibbonView.for.Wpf 2024.3.924' from 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.
Retrieving package 'Telerik.Windows.Data.for.Wpf 2024.3.924' from 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.
Package 'System.Data.OleDb.7.0.0' already exists in folder 'C:\Users\myuser\NugetTest'
Successfully installed 'System.Data.OleDb 7.0.0' to C:\Users\myuser\NugetTest
  NotFound https://nuget.my.domain/nuget/Telerik/v3/flatcontainer/Telerik.Windows.Controls.for.Wpf/2024.3.924/Telerik.Windows.Controls.for.Wpf.2024.3.924.nupkg 1018ms
WARNING: Install failed. Rolling back...
Executing nuget actions took 1.22 sec
Package 'Telerik.Windows.Controls.for.Wpf.2024.3.924 : System.Data.OleDb [7.0.0, )' is not found on source 'https://nuget.my.domain/nuget/Telerik/v3/index.json'.

The api-key works when configured directly on visual studio and the user is able to download the packages directly from the internet.
We are on the latest available version of Proget (2024.15) on Windows.

I havent found any logs that could help troubleshooting. If needed I can temporarly provide you the API Key to test it on your side, privately.
Thanks in advance for your help.

atripp

Hello,

Can you share your credentials with us? Easiest way for us to figure iit out is to attach a debugger and see what's happening.

NOTE - I see you also submitted a ticket (EDO-10807), so you can just reply to that. I'll reply here once we figure out a resolution :)

THanks,
Alana

atripp

Just as an update, we discovered abug with pulling packages for this feed, and we will fix it via PG-2812 in an upcoming release