Topics created by cshipley_6136

Hi @cshipley_6136 , We recommend using the /health monitoring endpoint. As you can see, it makes a connection to the database by calling that stored procedure. We do not recommend calling other URLs; and there is no reason another page would work. Calling other pages will impact performance and likely yield incorrect results. You're right, it might have to do with a "connection pool" problem -- but that's all managed at the driver level. You can control connection pool settings by changing connection string values, but to be honest we have no idea what the impact will be. Your best bet is to open a case with Microsoft, who has the expertise to know how to troubleshoot these intermittent "error 40's". They may have specialized tools or "secret debugging commands" you can use. This is all happening at the operating-system or driver-level, and while we're doing our absolute best to help you troubleshoot, but we have never seen this happen before and our main resource is searching google. And this is not an easy error to search for,..as you've probably noticed. Please keep us in the loop. Best, Alana

@reincarnator247_4909 If you open a ticket can you post it here so I can follow along as well. Or do we have a solution? To me, a call the the /health endpoint should always actually check if things are okay, not assume its okay because something is cached.

hi @cshipley_6136, We chatted a bit about this as a team today. We believe that the application failed during initialization (i.e. the first web request after starting the service); when this happens, the error message will be returned until you restart the application (container/service). This is by design; there's no way to guess where or why the initialization failed, and if we "crash" the application (and trigger a restart), it can end up in a endless loop and make diagnosing really difficult. In this case, the error is network related (server name not found). That error can be transient when you have network problems, or permanent if it's a typo in the connection string. Since restarting the application (container) fixed it, then it was a transient network issue that happened during initialization. Hope this helps, Steve

Hi @krampusdecorous_7076, We have created a ticket, PG-2233, to fix this issue in ProGet. We are not exactly sure what is causing the issue as of yet, but we are able to recreate the issue and working on a fix. We are currently targeting Nov 18th for a release date on the fix. Thanks, Rich