Error synchronizing issues for application [Application Name]

[Nicolas Girardet]

Hello,

After an upgrade from BuildMaster 4.5.7 to 4.7.1, I receive the following error message every 20 minutes. Other applications are running fine. Any idea how to fix that issue?

Message: Error synchronizing issues for application Intranet: Object reference not set to an instance of an object

Stack:

à System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
à System.Environment.get_StackTrace()
à Inedo.BuildMaster.Diagnostics.DatabaseErrorMessenger.Inedo.Diagnostics.IMessenger.Message(IMessage message)
à Inedo.Diagnostics.Logger.Log(IMessage message)
à Inedo.TimedExecuterBase.LogWithDetails(MessageLevel logLevel, String message, String details)
à Inedo.BuildMaster.Windows.ServiceApplication.IssueTrackerSyncExecuter.<Execute>b__0(Object s, LogMessageEventArgs e)
à Inedo.BuildMaster.IssueTracking.IssueTrackerIssueSynchronizer.OnMessageLogged(LogMessageEventArgs e)
à Inedo.BuildMaster.IssueTracking.IssueTrackerIssueSynchronizer.LogWithDetails(MessageLevel logLevel, String message, String details)
à Inedo.BuildMaster.IssueTracking.IssueTrackerIssueSynchronizer.SyncIssuesInApplication(Applications_Extended application, String releaseNumber)
à Inedo.BuildMaster.IssueTracking.IssueTrackerIssueSynchronizer.SyncIssuesInAllApplications()
à Inedo.BuildMaster.Windows.ServiceApplication.IssueTrackerSyncExecuter.Execute()
à Inedo.TimedExecuterBase.ExecuteMethodHost(Object state)
à System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.TimerQueueTimer.CallCallback()
à System.Threading.TimerQueueTimer.Fire()
à System.Threading.TimerQueue.FireNextTimers()
à System.Threading.TimerQueue.AppDomainTimerCallback()

I can see in Gibraltar the following issue reported:

• Category: BuildMaster
• Class Name: Inedo.BuildMaster.Windows.ServiceApplication.IssueTrackerSyncExecuter
• Method Name: <Execute>b__0
• Message: Error synchronizing issues for application Intranet: La référence d'objet n'est pas définie à une instance d'un objet.

Product: BuildMaster
Version: 4.7.1

[Alana]

This means that there is some error with your "Intranet" application's Issue Tracker configuration. It's likely that it was set-up partially, and before 4.7 the only way to see that was by attempting to view that application's issues. Now, you get an error message.

To resolve this, just go to that application's ISsue Tracker Settings and fix the configuration.

[Nicolas Girardet]

Thanks, it works fine now :)