Diagnostic Center API, I would like my AI agent to be able to assist me in error tracing

carl.westman_8110

Hi there!

I've had to work with the Diagnostic Center lately and it's been a hassle to copy paste messages from the GUI to my AI agent.

I've tried to find ways for my agent to get access directly to all logs and error messages but it does not seem to be natively in the API?

Do you have any workaround or would it be possible to add this to the API? :) I think a lot of information is missed when I manually have to give it to my agent when fault tracing.

Cheers
Carl

stevedennis

Hi @carl.westman_8110 ,

I think we'd recommend a work-around of just asking us for help :)

Based on other customers who've tried to use AI to help with ProGet issues, I think you'll be spending too much time spinning your wheels. The AI guidance is almost always wrong, because the pattern-matching stack traces that were scraped from Stack Overflow are to fix coding errors. That, and we fix errors really fast, so even if it scraped an answer, it probably was an old version.

Sometimes it makes matters worse; we saw AI guide one user to do all these strange database changes (connection string, adding indexes, etc) -- when the underlying issue was totally unrelated.

The information in the Diagnostic Center serves two purposes:

For end-users (i.e. you) to spot obvious error conditions due to misconfiguration, network errors, etc.
For engineers (i.e. us) to troubleshoot, identify bugs, etc. resulting from problems you can't figure out

It is not to proactively check for health, etc. It's only to troubleshoot known issues. And if the issue is not obvious to you, then we can help answer. Our goal is to make this as obvious as possible.

Thanks,
Steve