2025 Offline Installer problems

dean-houston

Hi @udi-moshe_0021,

If there was no error during installation, it's hard to say; perhaps something is going on with the Windows Service registry, or you need to refresh, or who knows.

I would try rebooting and then installing again.

There is no service for Postgres, just INEDOPROGETSVC

-- Dean

udi.moshe_0021

@dean-houston hi,

i have noticed the the web service is not there in postgres but when checking the indo hub installer for services it is still there in unknowen status and since i remember from previous versions that it should be there, i thought it is a problem.
i have tried rebooting, running the installer as admin, tried it on different computers and non of it works.
i have encountered errors from .net about initialization of proget but the documention does not mention that i need to install a specific .net version, am i ?

dean-houston

Hi @udi-moshe_0021 ,

I'm sorry I'm not really able to understand what the specific issue is based on your response. If you can share specific error messages or specific things you're seeing, we might be able to help.

Otherwise there are no known issues installing ProGet on Windows, and if you're having an issue it's almost always a security/antivirus tool that's interfering with modifying system configuration.

-- Dean

udi.moshe_0021

@dean-houston hi,
attached the event viewer screenshots of the errors i see. i had the same errors before i updated windows to the latest update.

dean-houston

Hi @udi-moshe_0021 ,

It looks like there's something wrong with your configuration file:
https://docs.inedo.com/docs/installation/configuration-files

It looks like there's a bad/missing PostgreSQL string in there. I don't know how that happened.

-- Dean

udi.moshe_0021

@dean-houston hi,

it is a clean install, no previous sql instance and it happened on 2 separate clean computers.
can you run it in your own lab to see if it is a bug ?
i have tried the "create offline installer" and that worked.

Regards,
Udi

rhessinger

Hi @udi-moshe_0021,

I just ran some tests with both 2025.16 and 2025.17 using the embedded database on a clean install of Windows Server 2022 and everything installed and ran as expected. The only other thing I could think of could be a permissions issue. What account did you have ProGet service running as?

Thanks,
Rich

udi.moshe_0021

@rhessinger hi,

thank you very much. just used the defaults, "network service"

udi.moshe_0021

@udi-moshe_0021
tried to enter a different user, the local administrator and problem remains.
tried running the installer as administrator and problem remains.
i was wondering what is different between my and yours windows box.

rhessinger

Hi @udi-moshe_0021,

Our Windows test servers are a vanilla install of Server Standard (we test against a few different versions) with nothing but the defaults configured and the latest Microsoft updates applied. It is possible that specifying a different user could cause it. Just make sure that the user you specified has read, write, and modify permissions to the Config File Directory (typically C:\ProgramData\Inedo). Upon first start of the ProGet Service, it will create and setup the embedded database and update the ProGet.config file. Based on error, that looks to be where it is failing. I wonder if you are missing the modify permission on that directory and it is failing to update the ProGet.config file.

Thanks,
Rich

udi.moshe_0021

@rhessinger hi,
as stated before, i am using a standalone windows and i am running the installer as local administrator and i configured the running user to be the local administrator and stated, it fails.

rhessinger

Hi @udi-moshe_0021,

Would you be able to provide the Installation logs from a failed install? You can get them by rerunning the Offline installer and then clicking on the Logs tab.

The other ting I would try doing is try running ProGet from the command line and then sharing the output with us. That may tells us any startup issues the application has. To do that, open a command prompt, navigate to the install directory (cd "C:\Program Files\ProGet\Service"), and then run proget.exe run. Could you share the output from that?

Thanks,
Rich

udi.moshe_0021

@rhessinger hi,

thank you very much. found the problem.
vc++ redist v14 (visual studio 2005) was missing. once installed proget came up.
i do not remember seeing it as a prerequisite.
will it be bundled in future offline installations ?

Thanks

gdivis

Hi @udi-moshe_0021,

It actually is already bundled with the installer and should have been run before ProGet's installation. I'm not sure why it would have failed, but we'll add more checking to at least provide a warning if this fails in the future.

Thanks for letting us know what the problem was!

udi.moshe_0021

@gdivis ,
thank you very much.
love this product so keep up the good work.