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    Can't install 2.1.4 ProGet to update to newest version

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    proget
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    • ? This user is from outside of this forum
      Guest
      last edited by

      I am having trouble updating from 2.1.4 to 3.0.3. When I run the installer I get a message "The feature you are trying to use is no a network resource that is unavalible"

      It is looking instalation package ProGet.x64.msi

      Product: ProGet
      Version: 2.1.4

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      • ? This user is from outside of this forum
        Guest
        last edited by

        Where is this message coming from, and what OS are you installing ProGet on? Are you able to submit an installer error report?

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        • ? This user is from outside of this forum
          Guest
          last edited by

          The OS is Windows Server 2008 R2 Standard.

          I have attached the MSI log from un-installing version 2.1.4 as it seams to recreate the issue.

          === Verbose logging started: 03/06/2014  09:32:55  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\Explorer.EXE ===
MSI (c) (1C:28) [09:32:55:381]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (1C:28) [09:32:55:381]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (1C:BC) [09:32:55:572]: Resetting cached policy values
MSI (c) (1C:BC) [09:32:55:572]: Machine policy value 'Debug' is 0
MSI (c) (1C:BC) [09:32:55:572]: ******* RunEngine:
           ******* Product: {99623916-5705-429D-8E2B-54A30628E242}
           ******* Action: 
           ******* CommandLine: **********
MSI (c) (1C:BC) [09:32:55:573]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (1C:BC) [09:32:55:573]: Grabbed execution mutex.
MSI (c) (1C:BC) [09:32:55:590]: Cloaking enabled.
MSI (c) (1C:BC) [09:32:55:590]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (1C:BC) [09:32:55:590]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (44:04) [09:32:56:879]: Running installation inside multi-package transaction {99623916-5705-429D-8E2B-54A30628E242}
MSI (s) (44:04) [09:32:56:879]: Grabbed execution mutex.
MSI (s) (44:E8) [09:32:57:376]: Resetting cached policy values
MSI (s) (44:E8) [09:32:57:376]: Machine policy value 'Debug' is 0
MSI (s) (44:E8) [09:32:57:376]: ******* RunEngine:
           ******* Product: {99623916-5705-429D-8E2B-54A30628E242}
           ******* Action: 
           ******* CommandLine: **********
MSI (s) (44:E8) [09:32:57:376]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (44:E8) [09:32:57:376]: Setting cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:376]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:376]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:376]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: Warning: Local cached package 'C:\Windows\Installer\852e1980.msi' is missing.
MSI (s) (44:E8) [09:32:57:423]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (44:E8) [09:32:57:423]: User policy value 'DisableMedia' is 0
MSI (s) (44:E8) [09:32:57:423]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (44:E8) [09:32:57:423]: SOURCEMGMT: Media enabled only if package is safe.
MSI (s) (44:E8) [09:32:57:423]: SOURCEMGMT: Looking for sourcelist for product {99623916-5705-429D-8E2B-54A30628E242}
MSI (s) (44:E8) [09:32:57:423]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: SOURCEMGMT: Adding {99623916-5705-429D-8E2B-54A30628E242}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (44:E8) [09:32:57:423]: Using cached product context: machine assigned for product: 619326995075D924E8B2453A60822E24
MSI (s) (44:E8) [09:32:57:423]: SOURCEMGMT: Now checking product {99623916-5705-429D-8E2B-54A30628E242}
MSI (s) (44:E8) [09:32:57:424]: SOURCEMGMT: Media is enabled for product.
MSI (s) (44:E8) [09:32:57:424]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (44:E8) [09:32:57:424]: SOURCEMGMT: Trying source C:\Users\gambrose\AppData\Local\Temp\3\ProGetSetup\.
MSI (s) (44:E8) [09:32:57:425]: Note: 1: 2203 2: C:\Users\gambrose\AppData\Local\Temp\3\ProGetSetup\ProGet.x64.msi 3: -2147287037 
MSI (s) (44:E8) [09:32:57:425]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (44:E8) [09:32:57:425]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (s) (44:E8) [09:32:57:425]: SOURCEMGMT: Processing net source list.
MSI (s) (44:E8) [09:32:57:425]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (s) (44:E8) [09:32:57:425]: SOURCEMGMT: Processing media source list.
MSI (s) (44:E8) [09:32:58:680]: Note: 1: 2203 2:  3: -2147287037 
MSI (s) (44:E8) [09:32:58:680]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (44:E8) [09:32:58:680]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (s) (44:E8) [09:32:58:680]: SOURCEMGMT: Processing URL source list.
MSI (s) (44:E8) [09:32:58:680]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 
MSI (s) (44:E8) [09:32:58:680]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (s) (44:E8) [09:32:58:680]: Note: 1: 1706 2:  3: ProGet.x64.msi 
MSI (s) (44:04) [09:33:02:208]: I/O on thread 912 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:209]: I/O on thread 1540 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:209]: I/O on thread 1912 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:209]: I/O on thread 11428 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:209]: I/O on thread 7008 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:211]: I/O on thread 5188 could not be cancelled. Error: 1168
MSI (s) (44:04) [09:33:02:211]: I/O on thread 7912 could not be cancelled. Error: 1168
MSI (s) (44:E8) [09:33:02:222]: SOURCEMGMT: Failed to resolve source
MSI (s) (44:E8) [09:33:02:223]: MainEngineThread is returning 1612
MSI (c) (1C:28) [09:32:58:681]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (1C:28) [09:32:58:681]: User policy value 'DisableMedia' is 0
MSI (c) (1C:28) [09:32:58:681]: Machine policy value 'AllowLockdownMedia' is 0
MSI (c) (1C:28) [09:32:58:681]: SOURCEMGMT: Media enabled only if package is safe.
MSI (c) (1C:28) [09:32:58:681]: SOURCEMGMT: Prompting user for a valid source.
MSI (c) (1C:28) [09:32:58:681]: Machine policy value 'DisableBrowse' is 0
MSI (c) (1C:28) [09:32:58:681]: Machine policy value 'AllowLockdownBrowse' is 0
MSI (c) (1C:28) [09:32:58:681]: SOURCEMGMT: Browsing is enabled.
MSI (c) (1C:28) [09:32:58:685]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (1C:28) [09:32:58:685]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (1C:28) [09:32:58:685]: SOURCEMGMT: Now checking product {99623916-5705-429D-8E2B-54A30628E242}
MSI (c) (1C:28) [09:32:58:685]: SOURCEMGMT: Media is enabled for product.
MSI (c) (1C:28) [09:32:58:685]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1706 2:  3: ProGet.x64.msi 
MSI (c) (1C:28) [09:32:58:686]: SOURCEMGMT: Processing net source list.
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (c) (1C:28) [09:32:58:686]: SOURCEMGMT: Processing media source list.
MSI (c) (1C:28) [09:32:58:686]: SOURCEMGMT: Trying media source ;.
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1706 2:  3: ProGet.x64.msi 
MSI (c) (1C:28) [09:32:58:686]: SOURCEMGMT: Processing URL source list.
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1402 2: UNKNOWN\URL 3: 2 
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1706 2: -2147483647 3: ProGet.x64.msi 
MSI (c) (1C:28) [09:32:58:686]: Note: 1: 1706 2:  3: ProGet.x64.msi 
MSI (s) (44:04) [09:33:02:224]: User policy value 'DisableRollback' is 0
MSI (s) (44:04) [09:33:02:224]: Machine policy value 'DisableRollback' is 0
MSI (s) (44:04) [09:33:02:224]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (44:04) [09:33:02:224]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (44:04) [09:33:02:225]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
MSI (s) (44:04) [09:33:02:226]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
MSI (s) (44:04) [09:33:02:226]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
MSI (s) (44:04) [09:33:02:226]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (44:04) [09:33:02:227]: Restoring environment variables
MSI (c) (1C:BC) [09:33:02:231]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (1C:BC) [09:33:02:242]: MainEngineThread is returning 1612
=== Verbose logging stopped: 03/06/2014  09:33:02 ===
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          • ? This user is from outside of this forum
            Guest
            last edited by

            Hmm, not sure, but it sounds like the problem is a corrupt install package? That's a error thrown from within MSI extraction.

            Maybe try downloading the file again.

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