User with permissions Publish permissions is denied

Stephen.Schaff

I hit this again today. While waiting 30 minutes does work, it is a bit frustrating.

If not not a lot of work, I would suggest adding a button somewhere to force the update for a given user.

rhessinger

Hi @Stephen-Schaff,

Did you have to wait 30 minutes after adding the publish permission to a user or is it a user that already has the publish permission and it randomly stops working?

Also, what version of ProGet are you currently running?

Thanks,
Rich

Stephen.Schaff

I created a new feed and then I added the publish permission for that feed to an existing user. Then I had to wait 30 minutes for it to take effect.

I am running 5.3.39 (Build 2). I only run a single ProGet server instance (no HA cluster).

Again, this is not a really big issue. Waiting does cause it to start working, but I would suggest firing an update to your cache when a user's permissions are changed.

NanciCalo

Hi @Stephen-Schaff,

One thing you could do is go to Admin > Service > Restart Web Application. There's really no downtime with that.

Otherwise, we are planning to rebuild all the users/groups/permissions pages in the coming weeks, so I'll add an "Invalidate Cache button" as something for us to try to get in :)

Cheers,
Nanci

scusson_9923

@NanciCalo said in User with permissions Publish permissions is denied:

"Invalidate Cache button" as something for us to try to get in :)

Hi,

We recently started getting this and the "Clear Cache" option does not seem to resolve our issue.  Any other options (other than setting Web.PrivilegeCacheExpiration)?

Thanks,
Scott

atripp

@scusson_9923 in the case of load-balancing, you'd need to do that on each of the nodes, since the "Clear Cache" button only works on the current node

Note: this is meant to be a "once a rare while thing" or for diagnostic purposes so if let us know if that's not the case, and we can try to think up a better solution

scusson_9923

Hi,

Thank for you for the quick reply! I'll try that.

Scott

scusson_9923

Hi,

I reset the cache on all nodes and updated to 2022.8 (planned update). I have a user that continues to exhibit this behavior. Is there something he can try on his end?

Thanks,
Scott

atripp

@scusson_9923 I'd definitely open a ticket, since it could be unrelated and may require a different back-and-forth w/ screenshots and other sensitive info

But the "View Effective Privileges" tool is the best way way to see what ProGet is using for permissions. There are some other tools available as well we can use to troubleshoot.

scusson_9923

Thank you. I will do that.