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    [Otter]Server restart failed

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    • A Offline
      Adam1
      last edited by

      Hi, I have a problem restarting the server via Otter after promoting Windows Server to a domain controller, Restart-Server generates an error: Server restart failed: The current user does not have permission to initiate a restart. The service is running on the system account. What is the cause of the problem?

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      • atrippA Offline
        atripp inedo-engineer
        last edited by

        Hi @Adam1 ,

        The Restart-Server operation is performed on the server itself, using the Inedo Agent or PowerShell Agent.

        Behind the scenes, the agent will just use the advapi32.dll::InitiateShutdown Win32 API method, and that error string indicates that Windows is returning ERROR_ACCESS_DENIED when attempting to initiate the Shutdown. This is the same method that shutdown.exe uses behind the scenes as well.

        So basically, just make sure that the agent process is running as an admin/system account.

        Best,
        Alana

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