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    Update from 2.7.6 to 3.0.5 failed

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    buildmasterupdateerrorinstallation
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    • ? This user is from outside of this forum
      Guest
      last edited by

      When trying to update to 3.0.5 of BuildMaster the installation failed when trying to backup the DB (connection timeout was the error). Unfortunately it left our system in a corrupted state.

      We restored the BuilMaster folder from backup and all seems okay but when I try to run the install again it only gives me 'uninstall' option and says 3.0.5 is the installed version.

      Presumably this is a setting in the registry but I have no access to this as I'm not local admin on the machine.

      Please advise.

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      • ? This user is from outside of this forum
        Guest
        last edited by

        You should be OK to uninstall it (that will only impact the application files on disk), then installing again.

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        • ? This user is from outside of this forum
          Guest
          last edited by

          I've installed 3.0.6 successfully now (I think).

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