Proget installation error "Cannot stop INEDOPROGETWEBSVC service on computer "

[Pratik Tayde]

While installing Proget as Integrated Web server, I am getting "Cannot stop INEDOPROGETWEBSVC service on computer " error.
Installer is trying to stop INEDOPROGETWEBSVC service which is already stopped.

Information: Starting the ProGet web server service...
Debug: Starting service INEDOPROGETWEBSVC...
Debug: Stopping service INEDOPROGETWEBSVC...
Error: Error performing rollback: System.InvalidOperationException: Cannot stop INEDOPROGETWEBSVC service on computer '.'. ---> System.ComponentModel.Win32Exception: The service has not been started
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Stop()
at Inedo.Installer.Subtasks.StartServiceSubtask.Rollback()
at Inedo.Installer.InstallationTask1.Rollback() Debug: Stopping service INEDOPROGETSVC... Warning: Service did not stop within 30 seconds. Debug: INEDOPROGETSVC service stopped. Debug: Attempt 1 failed: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) Debug: Waiting 5 seconds before trying again... Debug: Attempt 2 failed: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) Debug: Waiting 5 seconds before trying again... Debug: Attempt 3 failed: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) Debug: Waiting 5 seconds before trying again... Debug: Attempt 4 failed: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) Debug: Waiting 5 seconds before trying again... Debug: Attempt 5 failed: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) Error: Error performing rollback: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\ProGet1\Service\ProGetCoreEx.dll' is denied. at Inedo.Installer.Subtasks.InstallationSubtask.Retry(Action action, Int32 attempts, Int32 delay) at Inedo.Installer.Subtasks.CopyFilesSubtask.Rollback() at Inedo.Installer.InstallationTask1.Rollback()
Debug: Attempt 1 failed: System.IO.IOException: The directory is not empty.

regards,
Pratik

Product: ProGet
Version: 5.0.10

[atripp]

This should be cleared if you try the installer again

[Torsten Bremeyer]

I just tried ProGet Installer 5.0.11 and 5.0.12 and got the same error message.

[Vlad]

I'm having the same issue. suggestions are appreciated.

[David]

I have the exact same issue with Proget 5.0.12 Build2.
I did test on fresh win7x64 and win10x64.
Here you can find the full install log:

   --- snip ---

[Ama]

Exaclty the same. Any suggestions?

[ChrisLiv]

Same Issue for me. I can't think that there is no solution yet.

[atripp]

Try stopping the service before running the installer, then it should work.