Unable to upgrade to buildmaster 5.6.11 from version 4.9.7.5

I tried to upgrade to 5.6.11, but the setup file crashes the moment it finish extractions, below are the 2 windows event logs relating to the failed install:

Log Name: Application
Source: Application Error
Date: 5/1/2017 3:56:19 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXXXXXX
Description:
Faulting application name: BuildMaster.Setup.exe, version: 5.6.11.2, time stamp: 0x58e3ddb2
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18292, time stamp: 0x56fcb50a
Exception code: 0xe0434352
Fault offset: 0x0000000000008a5c
Faulting process id: 0x2474
Faulting application start time: 0x01d2c2b4ffbba214
Faulting application path: C:\Users\JCINDR~1\AppData\Local\Temp\7\BuildMasterSetup\BuildMaster.Setup.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 3da166ab-2ea8-11e7-8108-005056b34996
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-05-01T19:56:19.000000000Z" />
<EventRecordID>134525</EventRecordID>
<Channel>Application</Channel>
<Computer>NYDWINDEVOPS1.jallc.lan</Computer>
<Security />
</System>
<EventData>
<Data>BuildMaster.Setup.exe</Data>
<Data>5.6.11.2</Data>
<Data>58e3ddb2</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.18292</Data>
<Data>56fcb50a</Data>
<Data>e0434352</Data>
<Data>0000000000008a5c</Data>
<Data>2474</Data>
<Data>01d2c2b4ffbba214</Data>
<Data>C:\Users\JCINDR~1\AppData\Local\Temp\7\BuildMasterSetup\BuildMaster.Setup.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>3da166ab-2ea8-11e7-8108-005056b34996</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Log Name: Application
Source: .NET Runtime
Date: 5/1/2017 3:56:19 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXXXXXXXXXXXXXXX
Description:
Application: BuildMaster.Setup.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Data.SqlClient.SqlException
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(System.Data.ProviderBase.DbConnectionPoolIdentity, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SqlCredential, System.Object, System.String, System.Security.SecureString, Boolean, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SessionData, System.Data.ProviderBase.DbConnectionPool, System.String, Boolean)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, UInt32, Boolean, Boolean, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal, System.Data.ProviderBase.DbConnectionInternal ByRef)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>)
at System.Data.SqlClient.SqlConnection.TryOpen(System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>)
at System.Data.SqlClient.SqlConnection.Open()
at Inedo.BuildMaster.Setup.BuildMasterInstallerOptions.ReadDbInfo(System.Version)
at Inedo.Installer.InstallerApplication.Run[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]
at Inedo.BuildMaster.Setup.App.Main(System.String[])

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-05-01T19:56:19.000000000Z" />
<EventRecordID>134524</EventRecordID>
<Channel>Application</Channel>
<Computer>XXXXXXXXX</Computer>
<Security />
</System>
<EventData>
<Data>Application: BuildMaster.Setup.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Data.SqlClient.SqlException
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(System.Data.ProviderBase.DbConnectionPoolIdentity, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SqlCredential, System.Object, System.String, System.Security.SecureString, Boolean, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SessionData, System.Data.ProviderBase.DbConnectionPool, System.String, Boolean)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Data.Common.DbConnectionOptions)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, UInt32, Boolean, Boolean, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef)
at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal, System.Data.ProviderBase.DbConnectionInternal ByRef)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>)
at System.Data.SqlClient.SqlConnection.TryOpen(System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>)
at System.Data.SqlClient.SqlConnection.Open()
at Inedo.BuildMaster.Setup.BuildMasterInstallerOptions.ReadDbInfo(System.Version)
at Inedo.Installer.InstallerApplication.Run[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]
at Inedo.BuildMaster.Setup.App.Main(System.String[])

</Data>
</EventData>
</Event>

Product: BuildMaster
Version: 5.6.11

This error means that the user running the installer doesn't have access to the database in the connection string in the config file on disk. You'll need dbo access to the database in order to perform the upgrade.