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    Unable to upgrade to buildmaster 5.6.11 from version 4.9.7.5

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    buildmaster
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    • ? This user is from outside of this forum
      Guest
      last edited by

      I tried to upgrade to 5.6.11, but the setup file crashes the moment it finish extractions, below are the 2 windows event logs relating to the failed install:

      Log Name: Application
      Source: Application Error
      Date: 5/1/2017 3:56:19 PM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: XXXXXXXXXXXX
      Description:
      Faulting application name: BuildMaster.Setup.exe, version: 5.6.11.2, time stamp: 0x58e3ddb2
      Faulting module name: KERNELBASE.dll, version: 6.3.9600.18292, time stamp: 0x56fcb50a
      Exception code: 0xe0434352
      Fault offset: 0x0000000000008a5c
      Faulting process id: 0x2474
      Faulting application start time: 0x01d2c2b4ffbba214
      Faulting application path: C:\Users\JCINDR~1\AppData\Local\Temp\7\BuildMasterSetup\BuildMaster.Setup.exe
      Faulting module path: C:\Windows\system32\KERNELBASE.dll
      Report Id: 3da166ab-2ea8-11e7-8108-005056b34996
      Faulting package full name:
      Faulting package-relative application ID:
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2017-05-01T19:56:19.000000000Z" />
      <EventRecordID>134525</EventRecordID>
      <Channel>Application</Channel>
      <Computer>NYDWINDEVOPS1.jallc.lan</Computer>
      <Security />
      </System>
      <EventData>
      <Data>BuildMaster.Setup.exe</Data>
      <Data>5.6.11.2</Data>
      <Data>58e3ddb2</Data>
      <Data>KERNELBASE.dll</Data>
      <Data>6.3.9600.18292</Data>
      <Data>56fcb50a</Data>
      <Data>e0434352</Data>
      <Data>0000000000008a5c</Data>
      <Data>2474</Data>
      <Data>01d2c2b4ffbba214</Data>
      <Data>C:\Users\JCINDR~1\AppData\Local\Temp\7\BuildMasterSetup\BuildMaster.Setup.exe</Data>
      <Data>C:\Windows\system32\KERNELBASE.dll</Data>
      <Data>3da166ab-2ea8-11e7-8108-005056b34996</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      </EventData>
      </Event>

      Log Name: Application
      Source: .NET Runtime
      Date: 5/1/2017 3:56:19 PM
      Event ID: 1026
      Task Category: None
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: XXXXXXXXXXXXXXXXXXX
      Description:
      Application: BuildMaster.Setup.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Data.SqlClient.SqlException
      at System.Data.SqlClient.SqlInternalConnectionTds..ctor(System.Data.ProviderBase.DbConnectionPoolIdentity, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SqlCredential, System.Object, System.String, System.Security.SecureString, Boolean, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SessionData, System.Data.ProviderBase.DbConnectionPool, System.String, Boolean)
      at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions)
      at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Data.Common.DbConnectionOptions)
      at System.Data.ProviderBase.DbConnectionPool.CreateObject(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
      at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
      at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, UInt32, Boolean, Boolean, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef)
      at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal, System.Data.ProviderBase.DbConnectionInternal ByRef)
      at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>)
      at System.Data.SqlClient.SqlConnection.TryOpen(System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>)
      at System.Data.SqlClient.SqlConnection.Open()
      at Inedo.BuildMaster.Setup.BuildMasterInstallerOptions.ReadDbInfo(System.Version)
      at Inedo.Installer.InstallerApplication.Run[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]
      at Inedo.BuildMaster.Setup.App.Main(System.String[])

      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name=".NET Runtime" />
      <EventID Qualifiers="0">1026</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2017-05-01T19:56:19.000000000Z" />
      <EventRecordID>134524</EventRecordID>
      <Channel>Application</Channel>
      <Computer>XXXXXXXXX</Computer>
      <Security />
      </System>
      <EventData>
      <Data>Application: BuildMaster.Setup.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Data.SqlClient.SqlException
      at System.Data.SqlClient.SqlInternalConnectionTds..ctor(System.Data.ProviderBase.DbConnectionPoolIdentity, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SqlCredential, System.Object, System.String, System.Security.SecureString, Boolean, System.Data.SqlClient.SqlConnectionString, System.Data.SqlClient.SessionData, System.Data.ProviderBase.DbConnectionPool, System.String, Boolean)
      at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Object, System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions)
      at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(System.Data.ProviderBase.DbConnectionPool, System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.Common.DbConnectionPoolKey, System.Data.Common.DbConnectionOptions)
      at System.Data.ProviderBase.DbConnectionPool.CreateObject(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
      at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(System.Data.Common.DbConnection, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal)
      at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, UInt32, Boolean, Boolean, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef)
      at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1&lt;System.Data.ProviderBase.DbConnectionInternal&gt;, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal ByRef) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(System.Data.Common.DbConnection, System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>, System.Data.Common.DbConnectionOptions, System.Data.ProviderBase.DbConnectionInternal, System.Data.ProviderBase.DbConnectionInternal ByRef)
      at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(System.Data.Common.DbConnection, System.Data.ProviderBase.DbConnectionFactory, System.Threading.Tasks.TaskCompletionSource1&lt;System.Data.ProviderBase.DbConnectionInternal&gt;, System.Data.Common.DbConnectionOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(System.Threading.Tasks.TaskCompletionSource1<System.Data.ProviderBase.DbConnectionInternal>)
      at System.Data.SqlClient.SqlConnection.TryOpen(System.Threading.Tasks.TaskCompletionSource`1<System.Data.ProviderBase.DbConnectionInternal>)
      at System.Data.SqlClient.SqlConnection.Open()
      at Inedo.BuildMaster.Setup.BuildMasterInstallerOptions.ReadDbInfo(System.Version)
      at Inedo.Installer.InstallerApplication.Run[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]
      at Inedo.BuildMaster.Setup.App.Main(System.String[])

      </Data>
      </EventData>
      </Event>

      Product: BuildMaster
      Version: 5.6.11

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      • ? This user is from outside of this forum
        Guest
        last edited by

        This error means that the user running the installer doesn't have access to the database in the connection string in the config file on disk. You'll need dbo access to the database in order to perform the upgrade.

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