Windows Agent fail to upgrade

Guest

Hello,

I'm not sure I've my Windows agents have ever updated with a manual upgrade, but they won't upgrade to v 5.11.
I've tried it on 2 servers, both Windows 2012 R2. One in a AD Domain and one not in a Domain.
When I try to force an upgrade, I get these errors in the event log:

Application: bmtcpagent.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.Net.Sockets.TcpListener.BeginAcceptTcpClient(System.AsyncCallback, System.Object)
   at Inedo.BuildMaster.Windows.TcpAgentService.TcpAgentListener.AcceptConnection(System.IAsyncResult)
   at System.Net.LazyAsyncResult.Complete(IntPtr)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Net.ContextAwareResult.Complete(IntPtr)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(System.Object, IntPtr)
   at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
   
   and 
   
   Faulting application name: bmtcpagent.exe, version: 5.0.11.3, time stamp: 0x5761c744
Faulting module name: KERNELBASE.dll, version: 6.3.9600.18264, time stamp: 0x56e1bd71
Exception code: 0xe0434352
Fault offset: 0x0000000000008a5c
Faulting process id: 0x3058
Faulting application start time: 0x01d1c7a5786d2665
Faulting application path: C:\BuildMasterAgent\Agent\bmtcpagent.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 1097db0f-3399-11e6-80e4-00155dabbedb
Faulting package full name: 
Faulting package-relative application ID:

Any help appreciated.

Thanks,

David

Product: BuildMaster
Version: 5.0.11

Guest

The agent could have had a failed update; so in this case, you should manually update the agent files (copy from a working agent), then start the service.

FYI - in 5.1, with the new agent model, this will be much less likely.

Guest

Hi,

OK, thanks. Just to let you know, this was from version 5.10 to 5.11.

David