Failed to install extension for BuildMaster

Hi guys,

I am trying to install some extensions(svn, Jenkins, TFS) to get started in BuildMaster.

However it seems some issue happens:
A WebException occurred when attempting to load extension components XML: The operation has timed out

I wonder where can I go for more detail about this error to figure out how to fix it?

Thanks a lot!

Product: BuildMaster
Version: 4.8.4

If you're getting this, most likely BuildMaster is being prevented from downloading the extension; you can just install manually in this case, by downloading the extension , saving it in the Extensions folder on the BuildMaster server, and then stopping / restarting the service.

Hi Alana,

Thanks for your reply.

Sorry I forgot to mention, I am unable to see the BuildMaster Extension Gallery in the Admin/Extensions Overview page. Therefore I download the extension manually and put it in the extension folder, and restart the service. Then the message I mentioned showed up in the Admin/Error Log page.

In that case, it's likely due to automatic activation, or who knows, failing; the error log is intended really just for debugging / diagnosing known problems. If things are working ok, then you can ignore it.

Well, the problem is after I copy the bmx files to the buildmaster extension folder, there is still just the default 4 extensions showing up in the page, the svn, jenkins, tfs extension are not installed.

You will also need to restart the web app (Admin > All Settings > Save).

But, if all you see is the 4 extensions with a [?] mark for an icon, then that means that they're installed ... and that's to be expected when BUildMaster cannot reach inedo.com. They will still be installed and function however.

I did restart the service by going to Admin/Manage Service, then stop/start the INEDOBMSVC there.

And then nothing changed in the extensions overview page. No question marks...

You need to restart the WEB APP as well as the service.

You can do this by recycling the application pool, or by going to (Admin > All Settings > Save).

Oh, it works now. Thanks a lot, Alana!