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    Upgrade hung, after installer killed, hub crashes and can't run any installers

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    proget
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    • ? This user is from outside of this forum
      Guest
      last edited by

      I tried upgrading from 5.1.11 to 5.1.21 and the installer hung. I let it run overnight to make sure it was frozen and not just slow, but this morning the installer was still not finished. I killed the installer and tried opening it again. The installer simply crashed on launch.

      I then tried launching Inedo Hub. It crashes as well. I then tried uninstalling the Hub, but it does not appear in Add/Remove programs. I then tried double clicking on the InedoHubUninstaller.exe in the inedo Hub app directory and it seems to do nothing. A dialog appears asking if you want to unsinstall hub or launch hub. Clicking the launch button causes a crash, clicking the uninstall button does nothing except close the dialog.

      I am at a loss as to how to get my nuget server running again. I can't uninstall hub or proget. I can't upgrade and I can't launch.

      Product: ProGet
      Version: 5.1.11

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      • ? This user is from outside of this forum
        Guest
        last edited by

        Try reinstalling the Hub from the download here.

        Does it start after doing this?

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        • ? This user is from outside of this forum
          Guest
          last edited by

          Hi Dean,

          As I mentioned, I can't re-install because the installer crashes. I can't uninstall because hub does not appear in add/remove programs and the uninstaller in the app folder does nothing.

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          • atrippA Offline
            atripp inedo-engineer
            last edited by

            Here are two posts that might help at least show you where to poke around:

            https://inedo.com/support/questions/9293

            https://inedo.com/support/questions/4092

            If you can identify more specifically what the issue is, we can try to look for a fix!

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            • ? This user is from outside of this forum
              Guest
              last edited by

              After doing the steps in the links, I was able to remove and re-install proget (using offline installer).

              After that, Hub still didn't work, so I tried running the online-installer which downloads the Hub at the beginning of the install and that seemed to fix the Hub.

              Thanks for your help Dean.

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