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    Timeout when trying to delete an application

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    buildmastererror
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    • ? This user is from outside of this forum
      Guest
      last edited by

      Hi,

      I'm trying to delete an application, but I receive the following error message

      Error purging [ApplicationGroup:Application]. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."

      I looked under Admin >> Error messages , but I didn't see any relevant entry there.

      The BuildMaster service is running, building, deploying or deleting other applications work just fine.

      Do you have an idea what could be the reason for blocking only one application from a group (and how to fix it)?

      Is there perhaps a way to get a more detailed log message?

      Product: BuildMaster
      Version: 4.6.1

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      • ? This user is from outside of this forum
        Guest
        last edited by

        Are you sure you're on 4.6.1? In 4.5.5, among other things, we put a timeout of ONE THOUSAND seconds on calling the purge function.

        If it actually timed out after that long, then you will want to call the purge proc manually.

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        • ? This user is from outside of this forum
          Guest
          last edited by

          Yes, we use 4.6.1.

          We just updated 4.6.4, sadly it didn't resolve the issue. But the delete operation actually times out after 30 seconds, not 1000.

          What do you mean by "call the purge proc manually"?

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          • ? This user is from outside of this forum
            Guest
            last edited by

            Hmm, we'll have to look into that...

            Just use Applications_PurgeApplicationData with this method:
            http://inedo.com/support/tutorials/cloning-an-application-with-the-sql-api

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