Inedo Community Forums Forums
    • Recent
    • Tags
    • Popular
    • Login

    Welcome to the Inedo Forums! Check out the Forums Guide for help getting started.

    If you are experiencing any issues with the forum software, please visit the Contact Form on our website and let us know!

    Value cannot be null. Parameter name: activationCode

    Scheduled Pinned Locked Moved Support
    9 Posts 1 Posters 8 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ? This user is from outside of this forum
      Guest
      last edited by

      I'm getting this error message after logging in:
      Value cannot be null.
      Parameter name: activationCode

      I recently upgraded from v4.0.6 to 4.0.7, and this message was the only response to my login attempt. I tried uninstalling and reinstalling (leaving the database in place) but I'm still getting the same error. Is it possible something went wrong during some database schema change?

      1 Reply Last reply Reply Quote 0
      • ? This user is from outside of this forum
        Guest
        last edited by

        It looks like your license key was never activated - there should have been a warning for that before logging in stops working (if you didn't see one, let me know).

        Can you navigate directly to: http://buildmaster-server/administration/licensing to attempt to activate it?

        1 Reply Last reply Reply Quote 0
        • ? This user is from outside of this forum
          Guest
          last edited by

          Yes, that seems to be the case. I never did see the warning about activation, but I can get to the activation page.

          Here's the root of the problem, though: I can't get BuildMaster to connect to the internet. Our office internet access is through a proxy, and it used to work but lately I haven't been getting any response - "Unable to connect to the remote server" any time it tries. The activation page directs me to do the manual process, which works, but when I copy in the generated activation code, it still can't connect to the server to verify it.

          So, to summarise, this issue: solved. Proxy configuration issue: still a problem.

          1 Reply Last reply Reply Quote 0
          • ? This user is from outside of this forum
            Guest
            last edited by

            It shouldn't be connecting to the internet to verify the activation code - it is uniquely tied to the machine and license key so it would know without hitting the internet whether it works or not.

            We will look into the proxy issue however.

            1 Reply Last reply Reply Quote 0
            • ? This user is from outside of this forum
              Guest
              last edited by

              All I know is that, when I click the "Save Activation Code" button, having generated it on the Inedo website, I get that same "Unable to connect to the remote server" error. Although the code should be possible to verify and save without connecting to the internet, it seems to be trying to do so anyway.

              1 Reply Last reply Reply Quote 0
              • ? This user is from outside of this forum
                Guest
                last edited by

                Can you enter a value into the Proxy_BypassUrls setting that will never resolve to a server, like "asdf"? This should restore the proxy connection to a functioning state.

                It appears there may be a bug in the way that value is deserialized.

                1 Reply Last reply Reply Quote 0
                • ? This user is from outside of this forum
                  Guest
                  last edited by

                  I found that setting in the database, but it didn't seem to help with proxy access.

                  Meanwhile, I got a new activation code which worked. I'm guessing the activation code I had was only for BuildMaster v3.x or something.

                  1 Reply Last reply Reply Quote 0
                  • ? This user is from outside of this forum
                    Guest
                    last edited by

                    That setting is on the "All Settings" page and if you click Save on that page, the web application will be restarted (which is required for a proxy change). You'll also have to restart the BuildMaster service to reset the proxy settings used by deployments as well.

                    1 Reply Last reply Reply Quote 0
                    • ? This user is from outside of this forum
                      Guest
                      last edited by

                      Everything seems to be back in working order now.

                      1 Reply Last reply Reply Quote 0

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                      With your input, this post could be even better 💗

                      Register Login
                      • 1 / 1
                      • First post
                        Last post
                      Inedo Website Home • Support Home • Code of Conduct • Forums Guide • Documentation