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    Authentication not working anymore - Unable to retrieve NuGet Packages

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    • N Offline
      nachtmahr
      last edited by

      Hello,

      currently a major part of our staff is not able to use the ProGet Server and cannot authenticate. It looks like that staff from one domain can access the WebPage and users within another domain cannot. Our admin said on domain level everything looks OK, because access to our Source Control works for all users (ProGet and Source Control are on the same machine)

      If trying to login on the default webpage with port :8625 i just get an login page with the following message:

      The page you are attempting to access requires authentication and you are currently browsing as the anonymous user.

      In Visual Studio we get the following message:

      Failed to fetch results from v2 feed at ... with following message: Response status code does not indicate success: 401 (Unauthorized)

      As far as i know we are using Windows Authentication to authenticate.

      I dont have any experience with ProGet, because our employee who does is currently not available and the issue is critical at the moment so i thought i could maybe ask here what the problem could be.

      atrippA 1 Reply Last reply Reply Quote 0
      • atrippA Offline
        atripp inedo-engineer @nachtmahr
        last edited by

        Hi @nachtmahr ,

        It sounds like your Windows Integrated Authentication is broken. This is an operating-system level feature, and the only thing you can do in ProGet is turn it on, or turn it off.

        WIA is pretty buggy these days, and sometimes it just breaks. Here is more information:

        • https://docs.inedo.com/docs/installation/security-ldap-active-directory/various-ldap-integrated-authentication

        Hopefully just doing a reboot of the server will fix the problem. If not, then you'll have to troubleshoot it, which kind of sucks:

        • https://docs.inedo.com/docs/installation/security-ldap-active-directory/various-ldap-troubleshooting#integrated-authentication-not-working

        Note that you can disable WIA by using the Locked Out protocol:
        https://docs.inedo.com/docs/installation/security-ldap-active-directory/various-ldap-troubleshooting#locked-out-restoring-default-admin-account

        Hope that helps,
        Alana

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