Additional info and feedback about Otter

Hi,

I've been checking out Otter, and like what I see. Is there a way to log issues with the product (like the fact that it's not possible to create a schedule)? Also, is there info somewhere about the differences between the free and the enterprise versions? The pricing on the enterprise version would be prohibitive, as we have 1000+ servers in our environment.

Thanks,
Joel

Hi Joel, thanks so much for trying out Otter!

The best place for issues would on the Submit Ticket form, but you're also welcome to email us direct at support - at Inedo - dot com.

Pricing software is always difficult, but we tried to keep it competitive with other IaC tools, which are still insanely less than traditional SLM tools (BladeLogic, etc). So, we're open to suggestions on all fronts, including that! Perhaps your case is much different than we had imagined.

As of v1, the only difference between the free and enterprise editions is that the free version provides unrestricted access for all users (i.e. everyone's an admin). For some of our early adopters, it made sense, because they have:

dozens of important, regulated production servers
hundreds of less-important dev/lab servers

So, in that case, they would have a Lab (Free) and a Production (Enterprise) instance.