Hi @no-doubt,
We are software engineers that provide technical support to technical end users. We cannot help non-technical users who provide no technical information. Moreover, I'm not willing to work with users who call our products "a real pain" and share counter-productive "facts" about how easy competitive products are. You should know better.
I'm going to lock this thread, but I'll give you another chance though.
If you'd like to continue your evaluation and receive technical support, please spend a few moments reviewing other forum posts to see how users communicate with us. If you feel comfortable doing that, then post again. If not, then it sounds like you've got two products to choose from.
Sincerly,
Alex
