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    MY_9476

    @MY_9476

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    Best posts made by MY_9476

    • SQL Execute Permissions Missing for LogMessages_PurgeOldMessages

      Hello,

      I've noticed the following error message after upgrading to Otter 2024.2 (Build 1).

      Unhandled exception: The EXECUTE permission was denied on the object 'LogMessages_PurgeOldMessages', database 'Otter', schema 'dbo'.
      [...]
      LogRetentionTaskRunner

      I fixed it by granting the EXEC permission on that stored procedure to the database role OtterUser_Role, similar to the other stored procedures.

      If I recall correctly, I had to apply the same fix after the previous upgrade as well.

      posted in Support
      M
      MY_9476

    Latest posts made by MY_9476

    • SQL Execute Permissions Missing for LogMessages_PurgeOldMessages

      Hello,

      I've noticed the following error message after upgrading to Otter 2024.2 (Build 1).

      Unhandled exception: The EXECUTE permission was denied on the object 'LogMessages_PurgeOldMessages', database 'Otter', schema 'dbo'.
      [...]
      LogRetentionTaskRunner

      I fixed it by granting the EXEC permission on that stored procedure to the database role OtterUser_Role, similar to the other stored procedures.

      If I recall correctly, I had to apply the same fix after the previous upgrade as well.

      posted in Support
      M
      MY_9476
    • RE: Otter: Eliminate extraneous changes from the "Review Changes..." screen

      OK, Dean, thank you very much.

      posted in Support
      M
      MY_9476
    • RE: Otter: Eliminate extraneous changes from the "Review Changes..." screen

      Can't you just sort properties alphabetically when rendering the compare windows? This way you could ensure the same order...

      posted in Support
      M
      MY_9476
    • Otter: Eliminate extraneous changes from the "Review Changes..." screen

      Would it be possible to modify the Editor Compare screen that opens up when clicking on the "Review Changes..." button to preserve the order of key tokens? That would eliminate phantom differences. For example, the only real change in the screenshot below is the value 24.1.0.1000 vs. 24.2.0.1001:

      180bf0a4-95a7-4e58-ab64-8cabfa0b7c6a-image.png

      posted in Support
      M
      MY_9476
    • RE: Unable to save changes to Role Configuration Script in Otter 2023 and 2023.1 (Build 3)

      @rhessinger, I can confirm that 2023.3 has fixed the issue. Thank you very much!

      posted in Support
      M
      MY_9476
    • RE: Unable to save changes to Role Configuration Script in Otter 2023 and 2023.1 (Build 3)

      @rhessinger I see this fix has never made it to 2023.0.2. When is 2023.0.3 scheduled to be released?

      Thanks.

      posted in Support
      M
      MY_9476
    • RE: Unable to save changes to Role Configuration Script in Otter 2023 and 2023.1 (Build 3)

      Upon closer inspection, it appears that having the checkbox "Run in isolated process" enabled on the General Block - Advanced tab is now incorrectly translated to "isolation =" in Text Mode which appears to throw off the parser. The previous versions of the Role Configuration Script created prior to the Otter 2023.x upgrade had no equal sign after the isolation keyword.

      posted in Support
      M
      MY_9476
    • Unable to save changes to Role Configuration Script in Otter 2023 and 2023.1 (Build 3)

      Hello,

      We've upgraded Otter to 2023 then to 2023.1 Build 3 and now, when editing existing Roles in Visual Editor, we are getting the error message

      Script Error:
      [1] Line -1: The method or operation is not implemented.
      Switching to Text Mode doesn't seem to help. Any guidance on how to proceed?

      25c8372c-418a-4207-806d-1779a3c42684-image.png

      Thank you

      posted in Support
      M
      MY_9476