Hi @Darren-Gipson_6156 ,
This error means that the username being passed from Windows (e.g. MYDOMAIN\jdoe
) cannot be found on the domain.
This can mean that the netbios alias domain mapping is incorrect (e.g. MYDOMAIN
) or that there are some other issues locating the user in the configured directory. Your best bet is to "play around" with searching and settings under the Advanced settings tab of the Directory (under Admin > Security > edit)
Note you can also try searching for users on that page as well, using the multi-button link in the top-right corner of the page.
In addition, you can see the information about the user by navigating to /debug/integrated-auth
, and that might give some kind of clue where to start.
Hope that helps point you in the right direction,
Alana